[ubuntu-in] DVD not mounting on Gutsy

[Onkar Shinde]

On Sat, Apr 5, 2008 at 3:05 AM, Kingsly John <member+ubuntu at kingsly.net> wrote:
> +++ Onkar Shinde [2008-04-05 02:05:09]:
>
>
>  > On Fri, Apr 4, 2008 at 7:02 PM, Vivek Khurana <hiddenharmony at gmail.com> wrote:
>  > > On Fri, Apr 4, 2008 at 1:23 PM, Mir Nazim <mirnazim at gmail.com> wrote:
>  > >  > Hello all
>  > >  >
>  > >  >  I am completely unable to mount the movie DVD on gutsy.
>  > >  >
>  > >  >  I was working earlier but then did not watch any movie for quite some.
>  > >  >
>  > >  >  Some quick search Google/Ubuntu Forums tell me that updates are
>  > >  >  culprits. I verified on an un-updated system and DVD mounts easily.
>  > >  >
>  > >  >  Any ideas what could wrog.
>  > >
>  > >   Looks like ubuntu QA is the culprit again...
>  >
>  > I would like 'Ubuntu QA' not being blamed for following reasons
>  > 1. Ubuntu QA is not a well defined team. It includes almost anyone who
>  > does packaging, bug reporting/triaging/fixing and anyone who
>  > uses/tests Ubuntu.
>
>  No it doesn't include so many people... there is a specific package
>  maintainer who has responsibility for a package.. and at the very least
>  should check if something basic like starting mailman or inserting an optical
>  disc has the expected result.

We are not sure if the problem is faced here (related to DVD) is by
everyone or just few users who have specific hardware. So we can't not
say directly that package maintainer didn't test the package before
upgrade.

>  > 3. More often than not the hardware problems that come in the form of
>  > regressions are side effects of supposedly harmless change or
>  > security/bug fix that someone did.
>
>  No, regressions have little to do with hardware... the hardware is a
>  constant.. it's the code that is the problem.

Yes, hardware is constant on your machine. But it is variable between
your machine and package maintainers machine. So even if it is broken
for you, it may not be for him.

>  > 4. It is my firm belief that all of the core developers in Ubuntu who
>  > have power to crash your systems through the way of broken packages,
>  > take very much care not to let it happen. But it is many times not
>  > possible to test all the scenarios which might introduce regressions.
>
>  Murphy will ensure that regressions can and will continue to happen .. but
>  they should not happen for such basic functionality.
>
>  And there is no reason to justify such regressions.
>
>  What next justify the security issues on Windows because MS Employees are
>  human too ?
>
>  Kingsly
>
>  PS: I have no idea if the DVD is issue is a regression or not ... I just don't
>  think trying to justify it is the right attitude.

The case we are discussion here is a regression. It happened on gutsy
when some updates were installed.
No. I am not trying to justify the regressions. I remember some bugs
in launchpad where people were not able to boot their hardy
installations when they were having some specific type of hard drives.
The problem was that some old driver got disabled in favor of new
driver and it was causing unbootable machines for a small percentage
of users.
So I believe that issues like this which are related to hardware are
most of the times corner cases.

And i specifically wanted to present objection to the sentence 'Ubuntu
QA is culprit'.

I hope I have properly explained what I wanted to say.


Onkar
-- 
Passion - Some people climb mountains - others write Free software.
Don't ask why - the reason is the same.