A Though on Redundancy of Community Wiki and Other Forms of Support

[Svetlana Belkin]

On 12/01/2013 11:01 AM, Penelope Stowe wrote:
> On Sun, Dec 1, 2013 at 10:44 AM, Svetlana Belkin <barsookmud at yahoo.com
> <mailto:barsookmud at yahoo.com>> wrote:
> 
> 
> 
>     It might just be me and not understanding why we have redundancy or even
>     not having a Community Wiki.  I just feel like it *IS NOT* like the
>     genetic code where you can have redundancy and it's useful.
> 
> 
> I've always seen it as different people preferring different means of
> getting information. I was around pre-Ask Ubuntu and, while it works for
> some people, I don't find it to be a format that I can use very well for
> looking for information (opposed to asking a question when I can't find
> the answer). I'd far prefer to read a wiki page and actually find the
> wiki easier to navigate. (I find the forums about as helpful as Ask
> Ubuntu.) Obviously the help documentation is also there, but it's fairly
> general and you can get wiki help pages for more specific situations
> (for example, running Ubuntu on Apple hardware or in a VM that don't
> have the same capabilities as standard PC hardware).
> 
> I see the analogy being why teams use IRC, mailing lists, and forums for
> communication. It might seem like it's spreading teams out quite a bit,
> but plenty of people only like one or two of those methods and there are
> instances where one is far easier than the others (i.e. easier to run
> meetings on IRC).

I understand that we do have many forms of getting support but what I'm
pointing at is the mess and how accurate the information is on the
Community Wiki, since no one seems toe either want to fix it themselves
or send in a bug report.

I guess I could be just calling for a more active wiki admin team or a
more active team that can help the wiki admin team to clean up the wiki.

Svetlana Belkin

-- 
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