A Though on Redundancy of Community Wiki and Other Forms of Support

[Penelope Stowe]

On Sun, Dec 1, 2013 at 10:44 AM, Svetlana Belkin <barsookmud at yahoo.com>wrote:

>
>
> It might just be me and not understanding why we have redundancy or even
> not having a Community Wiki.  I just feel like it *IS NOT* like the
> genetic code where you can have redundancy and it's useful.
>
>
I've always seen it as different people preferring different means of
getting information. I was around pre-Ask Ubuntu and, while it works for
some people, I don't find it to be a format that I can use very well for
looking for information (opposed to asking a question when I can't find the
answer). I'd far prefer to read a wiki page and actually find the wiki
easier to navigate. (I find the forums about as helpful as Ask Ubuntu.)
Obviously the help documentation is also there, but it's fairly general and
you can get wiki help pages for more specific situations (for example,
running Ubuntu on Apple hardware or in a VM that don't have the same
capabilities as standard PC hardware).

I see the analogy being why teams use IRC, mailing lists, and forums for
communication. It might seem like it's spreading teams out quite a bit, but
plenty of people only like one or two of those methods and there are
instances where one is far easier than the others (i.e. easier to run
meetings on IRC).

~Penelope
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