Documentation help

[Jim Campbell]

Hi Kent,

On Sun, Jun 12, 2011 at 7:51 PM, Kent Drugge <kedrugge at yahoo.com> wrote:

> To all,
>
> My name is Kent, I work at a school district.  We've been looking to save
> costs like many schools these days.  Microsoft has always  been a pain in
> the rear.  I have a history of Unix in the past and we've thought of moving
> to Linux / Ubuntu as some other schools have done it.  My issue comes from
> reading the documentation about Ubuntu. It seems no matter what topic I try
> to learn about as a new user, it is very difficult because its written by
> people who know everything about Linux/Ubuntu. Page after page is filled
> with acronyms of services and apps who knows what.  Maybe I'm under the
> wrong impression. Maybe you don't want people who know nothing about Ubuntu,
> to become users.  Tonight I'm trying to read a server installation guide and
> its not for beginners.  When you go to Ubuntu.com there is no "Beginners
> start here"  If anyone ever intends to have the Linux world become a leader
> in Operating Systems, they're going to have to get out of Program mode
>  instructing and into 8th grade teaching level for the rest of the world to
> become users.  I think Linux is great, it seems like Ubuntu might be great,
> but, right now, instruction is only geared toward the very well educated
> programmer.
>
>
Thanks for getting in touch with us. I'm sorry to hear that you are having
trouble getting started with Ubuntu. From your email, it sounds like you're
referring to difficulty with server setup and administration. Are you also
having trouble getting started with setting up a desktop?

As for the server info you need, what are you trying to get set up with
Ubuntu? Are you trying to set up a file server, mail server, or something
different? Knowing that information can help us point you to some resources
that may be of assistance.

As a note, this isn't a support forum, but your note can help point us to
areas where our docs can improve, and we can also try and point you to other
documentation resources.

Regards,

Jim
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