Hello everyone!

Phil Bull philbull at gmail.com
Thu Sep 11 18:15:14 UTC 2008

Hi Matt,

On Thu, 2008-09-11 at 08:51 +0100, Matthew East wrote:
> On Wed, Sep 10, 2008 at 11:54 PM, Stephanie Mardell
> <stephmardell at mac.com> wrote:
> > I like the idea of utilising the Ubuntu Help System and "front
> ending" it with an initial screen at startup that could provide links
> to the most common tasks that users want to do once the install is
> complete.
> Well, the Ubuntu Help Center already provides links to common tasks -
> we can certainly work to improve the look and content of that page, if
> (as I suspect) it can fit the needs that Jonathan and others are
> looking for. It's certainly a lot easier than developing a new
> application.

Here are the use-cases I had in mind:

      * Users who've just switched to Ubuntu and don't know where
        anything is (possible solution: brief desktop tour)
      * Users who've just switched and are having problems with
        something (with a particular focus on hardware issues)

I expect the latter to be the more common case. While the help centre
could cater for both, I don't think that it's the optimal solution for
either (the "hardware" bit is the confounding factor in the second
use-case; otherwise it would be fine).



Phil Bull

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