Can not login to help.ubuntu.com

[Andrew Glen-Young]

On Sat, Jul 26, 2008 at 09:49:34AM -0500, Mumia W. wrote:
> On 07/26/2008 08:53 AM, Charlie Kravetz wrote:
> > On Fri, 25 Jul 2008 23:43:57 -0500
> > "Mumia W." <paduille.4062.mumia.w+nospam at earthlink.net> wrote:
> >> [...]
> >> http://home.earthlink.net/~mumia.w.18.spam/docs/ubu-login-prob2.html
> >>
> > 
> [...snip...]
> 
> I created two additional e-mail addresses, one with periods in it and 
> another without periods. The address without periods succeeded in 
> logging in whereas the one with periods failed, so I think that some 
> part of the software has a problem with e-mail addresses containing 
> periods. I happen to have a few in mine ;-)
> 

Hello.

The problem is that your 'Name' field contains a plus (+) character. If you
remove the plus, you should be able to login.

1. Go to your Launchpad page (make sure you are logged in).
2. Click the 'Change details' link (on the right).
3. Change the Name field (ensuring you have not included any '+' characters).
4. Click the 'Save Changes' button.

I hope this helps.

Regards.
Andrew Glen-Young