Can not login to help.ubuntu.com

[Mumia W.]

On 07/29/2008 10:14 AM, Andrew Glen-Young wrote:
> On Sat, Jul 26, 2008 at 09:49:34AM -0500, Mumia W. wrote:
>> On 07/26/2008 08:53 AM, Charlie Kravetz wrote:
>>> On Fri, 25 Jul 2008 23:43:57 -0500
>>> "Mumia W." <paduille.4062.mumia.w+nospam at earthlink.net> wrote:
>>>> [...]
>>>> http://home.earthlink.net/~mumia.w.18.spam/docs/ubu-login-prob2.html
>>>>
>> [...snip...]
>>
>> I created two additional e-mail addresses, one with periods in it and 
>> another without periods. The address without periods succeeded in 
>> logging in whereas the one with periods failed, so I think that some 
>> part of the software has a problem with e-mail addresses containing 
>> periods. I happen to have a few in mine ;-)
>>
> 
> Hello.
> 

Hello.

> The problem is that your 'Name' field contains a plus (+) character. If you
> remove the plus, you should be able to login.
> 
> 1. Go to your Launchpad page (make sure you are logged in).
> 2. Click the 'Change details' link (on the right).
> 3. Change the Name field (ensuring you have not included any '+' characters).
> 4. Click the 'Save Changes' button.
> 
> I hope this helps.
> 
> Regards.
> Andrew Glen-Young
> 

Thank you. It works now.