Notifications: uselessness of
Scott Kitterman
ubuntu at kitterman.com
Tue Mar 3 11:19:37 GMT 2009
On Tue, 3 Mar 2009 11:02:54 +0200 Marius Gedminas <marius at pov.lt> wrote:
>On Mon, Mar 02, 2009 at 07:17:35PM +0000, Max Bowsher wrote:
>> Marius Gedminas wrote:
>> > The flashing button in the window list tends to attract attention.
>>
>> A flashing button in the window list says "deal with me NOW NOW NOW!".
>
>Well, no. A system-modal popup dialog says "NOW NOW NOW". A flashing
>button says "please deal with me in a couple of minutes, ok? how about
>now? how about now? please? c'mon, do it!"
>
>> The previous update-notifier orange rosette / red arrow was is easily
>> noticeable, but not intrusive.
>
>I gather that was the problem: lack of intrusiveness. Non-advanced
>users did not notice it and did not install important security updates.
IIRC it has been claimed that this is a problem, but I don't recall any
evidence being presented for it nor any evidence that this new system will
cause more updates to be installed. Personally, I think that generally
users that care about updates know about them and install them already and
ones that don't care still won't install them.
I was involved in a long IRC discussion yesterday with some of the
designers of this change (on #dx) and my understanding of this discussion
is that it is a "feature" of this change that non-security updates are
hidden from the user for up to a week because users think there are too
many updates. If this is the case, and I personally doubt it as I
routinely field complaints about stuff not being fixed and have yet to get
one about an update, I think it should be solved through SRU policy changes
and not by hiding available updates from the user.
In short, I think this changes solves no actual significant problem yet
intoduces many. I've seen many specific complaints from quite a number of
users of the development release and I don't see anything other than
armwaving and "trust us, we're U/I experts" in response.
I know that sounds harsh, but that's how I see it.
Scott K
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