Resolving conflict in technical debates in an ideal world

Silvan Gebhardt pcdog at pcdog.ch
Thu Sep 4 10:20:21 BST 2008


I can setup a few conference rooms on a asterisk for your problem  
resolving conferences which will be up always if that would help

Silvan

Am 04.09.2008 um 11:15 schrieb Daniel Holbach:

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> Stefan Lesicnik schrieb:
>> I agree that some form of a conference call between those involved is
>> a great way to address issues, but also poses some difficulties.
>> Getting all interested parties to attend at a certain time for
>> instance.
>
> I agree, finding a suitable meeting time is a problem in almost all  
> more
> direct forms of communication. Still I think if it's all about  
> finding a
> solution to a problem you care about, it will be possible to find a  
> good
> meeting time, even if you have to stay up late or get up early.
>
>
>> Email is also a good way to think about things before you
>> say them, potentially avoiding things said in the heat of the moment,
>> which could cause more issues (although i guess are sometimes better
>> said than unsaid and thought).
>
> The reason why I suggest making use calls to more directly interact is
> that you can convey much more than the thoughts you have. You can hear
> out small nuances in the voice of the participants, you get much  
> more of
> an impression who is speaking and how they mean what they say. It's  
> far
> easier, in a call, to avoid misunderstandings by asking for a
> clarification early. This can very early avoid heated arguments by
> having everybody "on the same page".
>
> Also keeping focus is a huge problem on mailing lists. You will often
> find how a small detail attracts all the attention and produce
> discussions of several pages length. If you set a time limit in a  
> call,
> you can much more easily insist on getting back to a solution to the
> problem at hand.
>
> In addition to that the whole experience is feeling much closer to  
> each
> other. I'm sure that in a lot of cases a very few one-hour calls might
> have a much more lasting effect than heated debates on mailing lists
> that go on for several days. Laughing about a joke together on the  
> phone
> can relax a tense situation and bring people closer together. Figuring
> out a solution in short time together is much more likely to give
> everybody the feeling of "we achieved something together" and enable  
> the
> participants to figure out problems together in the future.
>
>
>> I've used skype conference call stuff (yes, i know skype is an evil
>> propriety protocol). Maybe empathy / ekiga will offer us something?
>
> Yes, I've used Skype successfully before and still use it. It does  
> what
> I want it to do, but a solution that seamlessly works on AMD64 etc etc
> would be nice.
>
> Somebody told me that ekiga.net offers a few "chat rooms", but they're
> "free for all" so you'd dial in and try out the room and find somebody
> else in there already. The same might happen to you when you finally
> found a free room.
>
> Have a nice day,
> Daniel
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