Reducing the amount of NEEDINFO bugs

Matt Zimmerman mdz at ubuntu.com
Mon Apr 24 20:08:24 BST 2006


On Mon, Apr 24, 2006 at 08:09:55PM +0200, Dennis Kaarsemaker wrote:
> On ma, 2006-04-24 at 19:53 +0200, Daniel Holbach wrote:
> > Hello Dennis,
> > 
> > Am Montag, den 24.04.2006, 19:39 +0200 schrieb Dennis Kaarsemaker:
> > > I want to know from people what
> > > they consider useful 'recipes' for bug information. Currently I have the
> > > following. Additions are very welcome.
> > 
> > It'd be nice if we get both - a nice package, but also a place to point
> > to. http://wiki.ubuntu.com/DebuggingProcedures - having it in both
> > places, would be great.
> 
> The DebuggingProcedures have much more instructions than what can be
> automated. This tool is meant to be pointed to by developers/triagers if
> they expect that the information in the recipes will be enough. End
> users are much more inclined to help if all they have to do is type:
> 
> blousy 12345 sound
> 
> instead of following a wikipage full of debugging instructions.

If the process can be automated, then DebuggingProcedures should explain how
to use the tool. ;-)

-- 
 - mdz



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