Bug forwarding methodology in Ubuntu (Re: 10k open Ubuntu bugs)

[Matt Zimmerman]

On Mon, Apr 24, 2006 at 07:37:37PM +0200, Mark Shuttleworth wrote:
> Matt Zimmerman wrote:
> > Meanwhile, I would like to avoid having these bug reports go unanswered.  To
> > this end, I propose the creation of a team to do the following:
> >
> > - Verify whether a bug is Ubuntu-specific (in some cases this will be
> >   obvious, while in others it will require some analysis, examination of the
> >   patches in the package, understanding of the program's internals, etc.)
> >
> > - For bugs which are not Ubuntu-specific, determine the appropriate place to
> >   report bugs upstream (this information should be retained, perhaps
> >   initially in a wiki page but hopefully directly in Launchpad soon)
> >
> > - Forward the bug report upstream with a brief note and some stock text
> >   which explains that the report was filed in Ubuntu, but applies to the
> >   vanilla upstream version as well
> >
> > - Record the fact that the bug report has been passed on (perhaps by
> >   assigning the task to a "dummy" team created for this purpose), and inform
> >   the bug submitter (probably with a canned response)
> >   
> 
> At the very least, create an upstream product and a task on that
> product, so that if we LATER find someone to be a connector between
> ourselves and upstream all of their relevant bugs are listed in one
> place for them to review.

Agreed; that's a good way of recording that the bug also affects upstream,
regardless of any forwarding activity.

-- 
 - mdz