[Ubuntu-phone] Feedback and Bug App

Tue Dec 16 21:30:57 UTC 2014

Hello again, here is a rough outline of my proposal:

*Ubuntu Development Branch - Feedback App*
Categories:
1. DevBlog
2. "Missions"
3. Polls
4. General Feedback

1. DevBlog
This would be a Blog updated (for example) once or twice a month announcing
the most important changes that have landed so far in order to draw
attention to them and encourage feedback on these topics. Of course this
could also be used to just keep the community informed in general. I would
love to see the different teams updating here regularly. For example I have
read about an upcoming Blog for Unity that is to be created in the near
future, would love to get updates on Unity Next, the Phone, Ubuntu TV etc.
without checking different sites.
See my Mockup Image.

2. Missions
This is a place where Core Developers and perhaps any other developer (not
sure on that yet) can post small things they specifically want users to
check out, test and give feedback on.
Here we are looking for Feedback in terms of "quality" and not "quantity".
See Mockup Image.

3. Polls
A place where we can gather feedback in a quantifiable sense. How many
people like the new iconsets? How many people think Unity Next should have
Windows on the Desktop etc. You get the picture..
See Mockup Image.

4. General Feedback
Here a User can select different official Ubuntu Flavors, Topics and
Packages/Projects to give feedback on or send in an Idea without the need
of a "Mission" or "Poll".

If possible I would connect all of this to the users launchpad account and
use those User Details and Settings (Image for example) when Posting. Karma
awards for participation are possible.

Please forgive my "Artwork" and let me know if something ist legible or
unclear.

Have a nice evening.
Alex

On Tue Dec 16 2014 at 9:22:49 PM <alexlanganke at googlemail.com> wrote:

>  I would gladly draw up a more detailed outline. Give me a few days and I
> will do some sketches with annotations etc. to show what I am proposing.
>
> By the way, I don’t want Ubuntu to become Windows and I am happy that it
> is not. There are good reasons why Ubuntu is my OS of choice for all my
> serious computing and why I am trying to help improve it. On the other hand
> I strongly believe in learning from ones competition and peers and in that
> sense I must disagree with you: Ubuntu *has* to be compared to Windows
> and Mac OS X because, if there is something on a different platform that
> feels “better” than a comparable experience on Ubuntu, we should be asking
> us why that is and if that is perhaps something we can adapt for us without
> compromising what Ubuntu stands for and what it is trying to achieve.
> Just my 2 cents.
>
> I will be back in a few days with more Information.
>
> Alex
>
> *From:* Saqman2060 <saqman2060 at gmail.com>
> *Sent:* ‎Tuesday‎, ‎December‎ ‎16‎, ‎2014 ‎12‎:‎10‎ ‎AM
> *To:* Alexander Langanke <alexlanganke at googlemail.com>
>
> Try not to compare Ubuntu with windows. Ubuntu is not trying to be
> windows. If your ideas can improve end-user feedback, I will support it. Is
> it possible to show us an outline of this service you envisioned?
> ------------------------------
> From: Alexander Langanke <alexlanganke at googlemail.com>
> Sent: ‎12/‎15/‎2014 5:55 PM
> To: Nicholas Skaggs <nicholas.skaggs at canonical.com>;
> ubuntu-devel-discuss at lists.ubuntu.com; ubuntu-phone at lists.launchpad.net
> Subject: Re: [Ubuntu-phone] Feedback and Bug App
>
> I have taken a look at ubuntu c++ apps and must say I am struggeling a
> Bit. As I said my c++ skills are not that advanced. I have done a project
> in c++ and qt 2 years ago and found that to be doable at the time. Am I
> correct that in Ubuntu the actual c++ code is done via plugins/extensions
> and not directly in the "normal" code? I really have to figure out app
> programming in general as I normally do web coding mostly from scratch (as
> in coding every file myself) and am not used to having so many different
> files already setup at the beginning of the project.
>
> Is your feedback app code available somewhere for me to take a look at?
> Does it use qml + plugin/c++ or just pure qml?
>
> I definitely want to learn to code native Ubuntu Apps are there any good
> intros on the basics of app programming beyond developer.ubuntu.com or
> any articles you would recommend from there?
>
> The app I am thinking of would not only allow a user to give feedback but
> also allow the developers (core apps, system and others as opt-in) to post
> "missions". Missions would be new things the developers have landed and
> want feedback on. This would highlight specific new features and give
> developers a chance to get lots of feedback concerning the feature they are
> interested in, does it work as expected, do people like the Design etc.
> We could also include something like an "announcements" Blog where the
> core developers could inform those using the development release.
>
> I think bug reporting should remain separate from this.
>
> This is the general idea and very much inline with what Windows is doing.
>
> Love to hear from you.
>
> Alex
>
> On Mon, Dec 15, 2014, 23:26 Nicholas Skaggs <nicholas.skaggs at canonical.com>
> wrote:
>
>> On 12/12/2014 05:22 PM, Alexander Langanke wrote:
>> >
>> > Hello everyone,
>> >
>> > I am not sure if this is the appropriate place to ask, please be so
>> > kind to redirect me if it isn't.
>> >
>> > I recently installed the Windows 10 technical preview on my windows
>> > machine and have played around with OS X Betas in the past and really
>> > liked the feedback apps they both have and the insider hub that
>> > windows 10 recently recieved.
>> >
>> > Why don't we build something similar for Ubuntu? We have apport as a
>> > bug info collecting tool with no real GUI and no feedback tool
>> > whatsoever (that I am aware of). The Ubuntu Test Cases could get some
>> > more stagetime as well.
>> >
>> If you search for 'feedback' in the store you will find a simple qml app
>> I made that allows you to submit feedback at least. It's primary purpose
>> was for beta testing and the feedback is collated into a simple form.
>> The UI might at least prompt some thoughts. In addition, look for and
>> check out the checkbox application in the store. These two are the
>> closest apps I can think of that align with what you are after. That
>> said, automatic crash reporting is occurring and some others can jump in
>> and talk more about that than I can.
>> >
>> > Do plans for something like this exist? If not, and you deem this a
>> > not useless/obsolete idea, what would be the preferred way to start? A
>> > native App or a web app that integrates the relevant launchpad sites
>> > or perhaps a scope?
>> >
>> Is the goal of the feedback application to provide bug reports? Report
>> on usability issues? Prompt for manual tests? All of the above? I'm
>> certainly keen to hear ideas on any of these types of tools, but I want
>> to be clear what you are trying to solve. Things get murky quite quickly
>> and it makes it hard to nail down what problem you want to solve.
>> >
>> > What do you think?
>> >
>> I love the enthusiasm and willingness to help fill the void :-)
>> >
>> > I am a beginner in c++ but have some skills and experience in python,
>> > php and HTML and would be willing to work on this if I can get a
>> > little guidance here and there.
>> >
>> I would suggest / surmise an app like this would be c++ with a qml
>> frontend.
>>
>> Nicholas
>>
>
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