Best practice for reporting bugs
scj at stooj.co.uk
scj at stooj.co.uk
Fri Mar 27 11:51:51 UTC 2009
Quoting Martin Pitt <martin.pitt at ubuntu.com>:
> Stewart Johnston [2009-03-27 11:09 +1100]:
>> Slightly to one side, when Apport starts and walks me through the
>> process of filing a bug, the first thing I do is nip off and search
>> Launchpad for the same bug, then if I find one I cancel apport.
>>
>> Is this what I should be doing, or is it preferable to let apport finish
>> and then mark the new bug as a duplicate?
>
> When I encounter a crash, I usually let it collect data and upload,
> and then check out Launchpad's proposed list of existing bugs. For
> crash bugs, the hit rate is usually close to perfect. For bug reports
> less so, of course, since we can't have a standard title there. For
> those it probably makes sense to look beforehand.
>
> Martin
>
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> Martin Pitt | http://www.piware.de
> Ubuntu Developer (www.ubuntu.com) | Debian Developer (www.debian.org)
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Just filed a bug and noticed that. Either it's a fairly recent change, or I've
been too daft to notice it beforehand. Cheers for that.
Stoo
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