Best practice for reporting bugs

[Brian Murray]

On Wed, Mar 25, 2009 at 08:44:13PM -0300, Derek Broughton wrote:
> Matt Zimmerman wrote:
> 
> >> That's going to be news to the average user, of which a noticeable number
> >> are _still_ using the old bug tools to file a bug straight
> >> to "ubuntu-users"
> > 
> > We don't install those tools by default, while we do install apport. 
> 
> I know, but there's still a significant number of people using releases
> pre-Intrepid (or maybe hardy), which had reportbug, and we still see those
> bug reports.  I know there isn't much to be done about that, but telling
> everybody about - and how to use - apport will help.

You might be interested to know that reportbug has been modified in
Jaunty[1] and that the package override is being changed to not point
people to ubuntu-users[2].

[1] http://launchpad.net/bugs/228183
[2] http://launchpad.net/bugs/326091
 
-- 
Brian Murray                                                 @ubuntu.com
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