Re-imagining

[Mark Paskal]

Just to back up my assertion that AU is *not* a support site I will link
you to some reading:

http://meta.askubuntu.com/questions/2436/how-can-we-refocus-on-being-a-qa-not-a-support-forum-or-bug-tracker
See also Jorge's answer to my question
here<http://meta.askubuntu.com/a/6432/15939>.
This thread on meta I think is a must read to anyone thinking
of referring someone to AU for "support."

I'm not saying that AU sucks or anything, in fact that's where I spend a
lot of my time in the evenings. It's just not suitable for referring users
for help, *especially* when they are not super   computer literate or
unable to describe the problem using proper terminology. Look at
this<http://askubuntu.com/q/102396/15939>if you don't believe me.
This <http://askubuntu.com/q/138329/15939>
is<http://askubuntu.com/questions/112125/how-to-install-non-compiled-programs>
what<http://askubuntu.com/questions/146291/help-me-with-my-wine-it-doesnt-work-properly>
happens <http://askubuntu.com/questions/169270/i-cant-reinstall-packages>
when<http://askubuntu.com/questions/246371/why-does-ubuntu-not-support-useful-everyday-things-out-of-the-box-and-why-does-i>computer
illiterate users find their way to AU.



On Thu, Apr 11, 2013 at 3:23 PM, Tony Yarusso <tonyyarusso at gmail.com> wrote:

> On Thu, Apr 11, 2013 at 8:54 AM, Randall Ross <randall at executiv.es> wrote:
>
>> http://askubuntu.com is the official place to get support for the Ubuntu
>> project. The legacy (but still useful) place to get support is
>> https://answers.launchpad.net
>>
>
> Well that's woefully incomplete.   The official places to get support for
> Ubuntu are ALL of the following:
>
>  * Professional support through Canonical and their partners
>  * The Launchpad Answers system at https://answers.launchpad.net/ubuntu
>  * The IRC channels listed on https://wiki.ubuntu.com/IRC/ChannelList
>  * The mailing lists listed on
> http://www.ubuntu.com/support/community/mailing-lists
>  * The forums site at http://ubuntuforums.org/forum.php
>  * The AskUbuntu site mentioned
>  * Any of the local resources listed on
> http://www.ubuntu.com/support/community/local-language
>
> See http://www.ubuntu.com/support/community and associated linked
> resources.
>
>  - Tony
>
> --
> ubuntu-ca mailing list
> ubuntu-ca at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-ca
>
>
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