How to Report: Intel Gibabit Ethernet (82541PI) Problems After Upgrade to Hardy

[Damon Timm]

Thanks!  Took your advice, posted a bug, and stopped by the IRC channel!

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/309211

Thanks Mike (and everyone else who works on Ubuntu).

Damon

On Wed, Dec 17, 2008 at 8:18 PM, Mike Rooney <mrooney at gmail.com> wrote:
> Hi Damon!
>
> Your bug report is already higher quality than a fair amount that are
> currently reported, and the bugsquad/triagers are pretty good at their jobs.
> I would recommend filing a bug with all the information you listed here, and
> posting a link to your bug report in the forum and having the other person
> subscribe to it and echo their confirmation in a comment. Then ping someone
> in #ubuntu-bugs such as myself (mrooney) and we can Confirm it for you.
>
> Whatever other information that is necessary will be asked for by a triager
> and hopefully your issue can be resolved! As for the package to report it
> against, my best guess is "linux" although perhaps someone else will reply
> with more info. Either way the package is easy to change later.
>
> - Michael
>
> On Wed, Dec 17, 2008 at 7:49 PM, Damon Timm <damontimm at gmail.com> wrote:
>>
>> Hi everyone -
>>
>> I turned to this list because I wanted advice on how to file a bug --
>> I'm new to that, so wanted to make sure I am doing it right.
>>
>> Here is the short story: after upgrading from Dapper to Hardy, my
>> gigabit ethernet card stopped performing at gigabit speeds.  I've
>> tried using ethtool to force it to use the 1000 speed, but it doesn't
>> work.  I am using Ubuntu Server for my NAS -- gigabit speed is
>> important to me.  Another user has experienced the same problem after
>> upgrade: http://ubuntuforums.org/showthread.php?p=6330511
>>
>> The card in question is an Intel Corporation 82541PI Gigabit Ethernet
>> Controller.  I've tried the usual: changing cables, restarting,
>> ethtool -- nothing is working to get it up to speed.  Details of my
>> setup are at the bottom ...
>>
>> I guess my question is, should I file this as a bug ?  And, if yes,
>> what info do I need to include beyond what is already here ?  The help
>> documentation says I should use apport-cli but I am not sure how to
>> identify this card/driver as the problem
>>
>> Thanks,
>> Damon
>>
>> sudo lshw -C network
>>  *-network
>>       description: Ethernet interface
>>       product: 82541PI Gigabit Ethernet Controller
>>       vendor: Intel Corporation
>>       physical id: e
>>       bus info: pci at 0000:00:0e.0
>>       logical name: eth0
>>       version: 05
>>       serial: 00:0e:0c:d9:ca:1f
>>       size: 100MB/s
>>       capacity: 1GB/s
>>       width: 32 bits
>>       clock: 66MHz
>>       capabilities: pm pcix bus_master cap_list ethernet physical tp
>> 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
>>       configuration: autonegotiation=on broadcast=yes driver=e1000
>> driverversion=7.3.20-k2-NAPI duplex=full firmware=N/A ip=192.168.0.200
>> latency=64 link=yes mingnt=255 module=e1000 multicast=yes port=twisted
>> pair speed=100MB/s
>>
>> Settings for eth0:
>>        Supported ports: [ TP ]
>>        Supported link modes:   10baseT/Half 10baseT/Full
>>                                100baseT/Half 100baseT/Full
>>                                1000baseT/Full
>>        Supports auto-negotiation: Yes
>>        Advertised link modes:  10baseT/Half 10baseT/Full
>>                                100baseT/Half 100baseT/Full
>>                                1000baseT/Full
>>        Advertised auto-negotiation: Yes
>>        Speed: 100Mb/s
>>        Duplex: Full
>>        Port: Twisted Pair
>>        PHYAD: 0
>>        Transceiver: internal
>>        Auto-negotiation: on
>>        Supports Wake-on: umbg
>>        Wake-on: g
>>        Current message level: 0x00000007 (7)
>>        Link detected: yes
>>
>> --
>> Ubuntu-bugsquad mailing list
>> Ubuntu-bugsquad at lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
>
>
>
> --
> Michael Rooney
> mrooney at gmail.com
>