Standard answer for long standing bugs
mathiaz at ubuntu.com
Wed Aug 8 17:50:00 BST 2007
On Wed, Aug 08, 2007 at 09:03:36AM -0700, Brian Murray wrote:
> In regards to "New" bugs that have not been touched, only bugs that do
> not have questions in them should be in the "New" state, and that are
> quite old I have been using the following response:
> "Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering is this still an issue
> for you? Thanks in advance."
> However, as we are actively trying to promote testing of Gutsy I would
> also add something like:
> "The issue that you reported is one that should be reproducable with the
> live environment of the Desktop CD of the development release - Gutsy
> Gibbon. It would help us greatly if you could test with it so we can
> work on getting it fixed in the actively developed kernel. You can find
> out more about the development release at http://www.ubuntu.com/testing/
> If the bug could in fact be reproduced using the live environment.
Could the Bugs/Responses wiki page be updated with this information ?
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