[Ubuntu-be] professional support

Jan Bongaerts jbongaerts at gmail.com
Thu Apr 12 20:51:07 UTC 2012

I guess it gives an idea.
Is this going to be comprehensive enough for a municipality though? Don't
they need some intensive labour with its implementation? Maybe some people
need training?
I read an article stating that the Munich City Council is budgeting 30
million to implement Linux. Sounds like a bit more than just an 'access to
a knowledge base'.

On 12 April 2012 22:34, Jurgen Gaeremyn <jurgen.gaeremyn at pandora.be> wrote:

> Hi Jan,
> Canonical offers professional support - here's a link to there standard
> packages:
> http://shop.canonical.com/**index.php?cPath=41<http://shop.canonical.com/index.php?cPath=41>
> Obviously you could get in touch with local companies that offer Linux
> support. When googling for "linux support", I found a few interesting
> links. I'm pretty sure they'll be glad to offer you a competitive price for
> a service level agreement if you send them an inquiry.
> http://www.multiseatcomputer.**be/multiseat-helpdesk.html<http://www.multiseatcomputer.be/multiseat-helpdesk.html>
> http://www.linuxbe.com/**support.html<http://www.linuxbe.com/support.html>
> http://www.it3.be/
> Grtz,
> Jurgen.
> On 04/12/12 22:15, Jan Bongaerts wrote:
>> Hi Guys,
>> I am getting involved in giving presentations about Ubuntu for a computer
>> company (www.to-my-taste.com) that is promoting silent and
>> energy-efficient
>> computers for large offices, especially city councils and
>> semi-governmental
>> organisations.
>> One of the things that I will definitely be asked, is the cost of
>> professional support.
>> I realise that there is no standard answer for this, and that it should be
>> tailor made, but at least I should have some idea.
>> Does anyone have experience with this? Any input is welcome, I am really
>> clueless.
>> Thanks,
>> Jan.

Microsoft programs are like Englishmen. They only speak Microsoft.
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