[Ubuntu-be] current support requests; ticketing system needed

[Amedee Van Gasse]

On Mon, June 5, 2006 14:19, Luc Stroobant said:
> Mark Van den Borre schreef:
>
>> Any suggestions on _easy to maintain_ libre ticketing systems?
>
> We are using otrs since a few years for our vzw (asbl). It's written in
> Perl + MySQL db.
>
> http://www.otrs.org/
>
> We never had real problems with it, it's stable and quite easy to
> maintain. You'll probably have to invest a few hours in the initial
> setup and administration, but after that it works fine and it's easy to
> use for the people that answer tickets.
>
> Luc

Ah, Luc is also on the list! ;-)
Hi, Luc!
Who else is here that we know?

-- 
Amedee