[Ubuntu-be] current support requests; ticketing system needed

[Amedee Van Gasse]

On Mon, June 5, 2006 13:48, Mark Van den Borre said:
> Hi all,
>
> We have received about 20 requests right now via the ubuntu-be.org
> maps. To make sure we give high quality accurate answers, we will need
> a ticketing system and an answers tree.
>
> Any suggestions on _easy to maintain_ libre ticketing systems?

OTRS is libre, and we use it at the Pandora User Base. Jan Claeys can tell
you all about it. I can't evaluate if it's easy to use or not because I
only have read only access to it.

-- 
Amedee Van Gasse