If you are using iinet as your ISP.... A FOLLOW-UP

[Basil Chupin]

On 07/01/2011 20:01, Basil Chupin wrote:
> ...and are using VoIP service and have tried to call in the past month 
> or so a 13XXXXXX phone number, check your Invoice from iinet for your 
> VoIP account to see if they are charging you 20c for calls to 13XXXXX 
> numbers which never ever got connected (ie, all you got was an engaged 
> tone).
>
> I just looked at my bill and found that I am being charged for 32 
> calls to iinet's Support number (132258) on 26 December but which made 
> no connections - because the 13XXXXX numbers have been stuffed since 
> something like 16 December, and are still stuffed. (Look at Network 
> Status.) I eventually had to use Telstra to make that call to Support 
> and got connected in seconds at the first attempt - but iinet support 
> staff had no frigging idea that there was a problem with their VoIP 
> 13XXX service!
>
> Anyway, check your VoIP account from iinet to make sure that you are 
> not being scammed for 13XXXX calls which you did really make.
>

Just to let everyone know that iinet has "seen the error of its ways" 
and has credited my account with the cost of those 32 calls 'which never 
were' :-) .

iinet is back in my good books :-)

BC

-- 
"To know that we know what we know, and that we do not know what we do not know, that is true knowledge."
                            Confucius

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