<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta content="text/html; charset=ISO-8859-1" http-equiv="Content-Type"> </head> <body text="#000000" bgcolor="#ffffff"> On 07/01/2011 20:01, Basil Chupin wrote: <blockquote cite="mid:4D26D661.5060801@iinet.net.au" type="cite"> <meta http-equiv="content-type" content="text/html; charset=ISO-8859-1"> ...and are using VoIP service and have tried to call in the past month or so a 13XXXXXX phone number, check your Invoice from iinet for your VoIP account to see if they are charging you 20c for calls to 13XXXXX numbers which never ever got connected (ie, all you got was an engaged tone). I just looked at my bill and found that I am being charged for 32 calls to iinet's Support number (132258) on 26 December but which made no connections - because the 13XXXXX numbers have been stuffed since something like 16 December, and are still stuffed. (Look at Network Status.) I eventually had to use Telstra to make that call to Support and got connected in seconds at the first attempt - but iinet support staff had no frigging idea that there was a problem with their VoIP 13XXX service! Anyway, check your VoIP account from iinet to make sure that you are not being scammed for 13XXXX calls which you did really make. </blockquote> Just to let everyone know that iinet has "seen the error of its ways" and has credited my account with the cost of those 32 calls 'which never were' :-) . iinet is back in my good books :-) BC <pre class="moz-signature" cols="72">-- "To know that we know what we know, and that we do not know what we do not know, that is true knowledge." Confucius </pre> </body> </html>