Searching Ubuntu website

[marc]

Frank Kusel said...
> Mario Vukelic wrote:
> > On Tue, 2007-01-30 at 20:41 +0000, David M wrote:
> >> So, I thought, I'll just head over to ubuntu.com and search for
> >> 'Flash'.
> >> No relevant results, no joy. :-(
> >>
> >> Many newbies would even give up at that point, I fear.
> >>
> >> I'll persevere..
> >
> > I guess you are making a valid point in general, however it is always a
> > bad idea to _assume_ what a newbie would be doing. If you want to learn
> > about their behavior in order to improve the software for their needs it
> > is always better to _observe_ them. Who knows a newbie might have opened
> > System -> Help -> System Documentation and searched for "flash" which
> > would have brought her to the concise explanation of who to get it to
> > work. Or she might have chosen to go to System -> Help -> Online
> > Documentation -> Internet Browsing, and again found a concise
> > explanation.
> >
> > Ubuntu newbies who otherwise are not computer newbies anymore might
> > behave as you described and head to ubuntu.com straight away, but surely
> > not all. I haven't observed real computer beginners myself, but I _hope_
> > they have the sense to look into "Help"
> >
> >
> 
> I don't consider myself a newbie (been using Ubuntu since 5.04), but I
> have exactly the same experience as David. It always takes me a while to
> find the right place to look for help.

Ditto. I never go to the site, but use Google instead. For example:

  flash site:ubuntu.com

-- 
Cheers,
Marc