Searching Ubuntu website
"aec$news" at candt.waitrose.com
Wed Jan 31 16:34:21 GMT 2007
> Frank Kusel said...
>> Mario Vukelic wrote:
>> > On Tue, 2007-01-30 at 20:41 +0000, David M wrote:
>> >> So, I thought, I'll just head over to ubuntu.com and search for
>> >> 'Flash'.
>> >> No relevant results, no joy. :-(
>> >> Many newbies would even give up at that point, I fear.
>> >> I'll persevere..
>> > I guess you are making a valid point in general, however it is always a
>> > bad idea to _assume_ what a newbie would be doing. If you want to learn
>> > about their behavior in order to improve the software for their needs it
>> > is always better to _observe_ them. Who knows a newbie might have opened
>> > System -> Help -> System Documentation and searched for "flash" which
>> > would have brought her to the concise explanation of who to get it to
>> > work. Or she might have chosen to go to System -> Help -> Online
>> > Documentation -> Internet Browsing, and again found a concise
>> > explanation.
>> > Ubuntu newbies who otherwise are not computer newbies anymore might
>> > behave as you described and head to ubuntu.com straight away, but surely
>> > not all. I haven't observed real computer beginners myself, but I _hope_
>> > they have the sense to look into "Help"
>> I don't consider myself a newbie (been using Ubuntu since 5.04), but I
>> have exactly the same experience as David. It always takes me a while to
>> find the right place to look for help.
> Ditto. I never go to the site, but use Google instead. For example:
> flash site:ubuntu.com
sounds like a significant vote for a penetrating ubuntu site (kubuntu
too?) search function
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