Laptop email sending problem

Steven Vollom stevenvollom at sbcglobal.net
Fri Sep 26 17:14:47 UTC 2008


Art Alexion wrote:
> Steve,
>
> I seriously doubt any hardware problems you may have would affect SMTP  
> and not POP/IMAP. As long as you are otherwise able to get TCP/IP  
> connections, it is unlikely hardware.
>
> --
>
> Art Alexion
> Sent unsigned from an iPod. That's the reason for the top posting as  
> well.
>
> On Sep 25, 2008, at 7:23 PM, Steven Vollom  
> <stevenvollom at sbcglobal.net> wrote:
>
>   
>> Billie Walsh wrote:
>>     
>>> Steven Vollom wrote:
>>>
>>>       
>>>> I recently purchased a used Compaq Ivo N620c laptop.  I configured  
>>>> the
>>>> email client the same as my desktop.  Both have Kubuntu 8.04 and KDE
>>>> 3.5.9.  Both run Firefox and Thunderbird as default.  When I  
>>>> attach my
>>>> DSL cable moden to the laptop, I am able to surf the internet, as  
>>>> well
>>>> as receive emails, however when I attempt to send an email, a window
>>>> opens asking the password for my email server.  I type in the  
>>>> password
>>>> an click enter and the selfsame window opens again and again.  I  
>>>> get an
>>>> unable to connect to the server also.  I have tried to get help from
>>>> att.yahoo, but they are not helpful because I am not using their  
>>>> mail
>>>> program or their browser and am using Kubuntu Hardy instead of  
>>>> Microsoft
>>>> or Apple.  I have used Kubuntu for 3 years with Firefox and  
>>>> Thunderbird
>>>> on my desktop with no problems.  The fact that I receive emails but
>>>> cannot send suggests that at least part of the program is  
>>>> working.  Help
>>>> please.
>>>>
>>>> Steven Vollom
>>>>
>>>>
>>>>
>>>>         
>>> I know this is a stupid suggestion BUT quadruple check your outgoing
>>> mail server settings [ smtp.att.yahoo.com ]. Also security setting.
>>> Whenever I've had that problem that's what I find. Usually I have hit
>>> comma instead of period. Find that after I've pulled out a few  
>>> handfulls
>>> of hair.
>>>
>>> Isn't it just swell that so many people just refuse to help if your  
>>> not
>>> a Microsofty. Actually, most of those people on the help line  
>>> couldn't
>>> change their mind if it wasn't on their computer screen. All they  
>>> know
>>> is what comes up after they punch in the issue. Click the "Yes/No"
>>> buttons to get to the next screen.
>>>
>>>
>>>       
>> Dear Billie,
>>
>> Tycho Andersen gave the selfsame instruction.  I cannot be any more
>> careful.  I checked slowly letter by letter, making sure no period  
>> was a
>> comma.  The configuration is correct.  I removed Thunderbird from my
>> laptop, restarted my computer and reinstalled Thunderbird.  The  
>> problem
>> remains.  Is there anything in the computer hardware that could have  
>> an
>> effect on the package or installation that you know of?  I am stumped.
>> I sure appreciate the prompt response by you and others, though.  I  
>> will
>> just have to wait and see if someone else has worked through the same
>> problem.
>>
>> I am also having intermittent problems turning the computer on.
>> Sometimes when I shut down, I come back to a laptop that doesn't turn
>> back on.  Periodically I attempt to turn it on, hoping that it will
>> reconnect, and eventually it does.  Many times it starts without a
>> problem several times before that symptom returns; I have not been  
>> able
>> to find a solution to that problem either.  Do you think an electrical
>> short may be the cause and may have an effect when attempting to send?
>> It seems rediculous on the surface, but sometimes illogical thinking
>> spurs a different thought.  Anyway thanks for trying.
>>
>> Steven Vollom, fine-artist retired
>>
>> -- 
>> kubuntu-users mailing list
>> kubuntu-users at lists.ubuntu.com
>> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
>>     
> Dear Art,
>   
Actually I overlooked an error maybe 50 times.  I don't know why I 
didn't see it.  That is why I feel so foolish about this problem.   
Anyway Valter Mura returned it to my attention; I made the correction; 
it worked.  Thanks again for spending so much of your time trying to 
help me. 
Cordially,
Steven





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