Laptop email sending problem
Art Alexion
art.alexion at gmail.com
Fri Sep 26 11:04:14 UTC 2008
Steve,
I seriously doubt any hardware problems you may have would affect SMTP
and not POP/IMAP. As long as you are otherwise able to get TCP/IP
connections, it is unlikely hardware.
--
Art Alexion
Sent unsigned from an iPod. That's the reason for the top posting as
well.
On Sep 25, 2008, at 7:23 PM, Steven Vollom
<stevenvollom at sbcglobal.net> wrote:
> Billie Walsh wrote:
>> Steven Vollom wrote:
>>
>>> I recently purchased a used Compaq Ivo N620c laptop. I configured
>>> the
>>> email client the same as my desktop. Both have Kubuntu 8.04 and KDE
>>> 3.5.9. Both run Firefox and Thunderbird as default. When I
>>> attach my
>>> DSL cable moden to the laptop, I am able to surf the internet, as
>>> well
>>> as receive emails, however when I attempt to send an email, a window
>>> opens asking the password for my email server. I type in the
>>> password
>>> an click enter and the selfsame window opens again and again. I
>>> get an
>>> unable to connect to the server also. I have tried to get help from
>>> att.yahoo, but they are not helpful because I am not using their
>>> mail
>>> program or their browser and am using Kubuntu Hardy instead of
>>> Microsoft
>>> or Apple. I have used Kubuntu for 3 years with Firefox and
>>> Thunderbird
>>> on my desktop with no problems. The fact that I receive emails but
>>> cannot send suggests that at least part of the program is
>>> working. Help
>>> please.
>>>
>>> Steven Vollom
>>>
>>>
>>>
>> I know this is a stupid suggestion BUT quadruple check your outgoing
>> mail server settings [ smtp.att.yahoo.com ]. Also security setting.
>> Whenever I've had that problem that's what I find. Usually I have hit
>> comma instead of period. Find that after I've pulled out a few
>> handfulls
>> of hair.
>>
>> Isn't it just swell that so many people just refuse to help if your
>> not
>> a Microsofty. Actually, most of those people on the help line
>> couldn't
>> change their mind if it wasn't on their computer screen. All they
>> know
>> is what comes up after they punch in the issue. Click the "Yes/No"
>> buttons to get to the next screen.
>>
>>
> Dear Billie,
>
> Tycho Andersen gave the selfsame instruction. I cannot be any more
> careful. I checked slowly letter by letter, making sure no period
> was a
> comma. The configuration is correct. I removed Thunderbird from my
> laptop, restarted my computer and reinstalled Thunderbird. The
> problem
> remains. Is there anything in the computer hardware that could have
> an
> effect on the package or installation that you know of? I am stumped.
> I sure appreciate the prompt response by you and others, though. I
> will
> just have to wait and see if someone else has worked through the same
> problem.
>
> I am also having intermittent problems turning the computer on.
> Sometimes when I shut down, I come back to a laptop that doesn't turn
> back on. Periodically I attempt to turn it on, hoping that it will
> reconnect, and eventually it does. Many times it starts without a
> problem several times before that symptom returns; I have not been
> able
> to find a solution to that problem either. Do you think an electrical
> short may be the cause and may have an effect when attempting to send?
> It seems rediculous on the surface, but sometimes illogical thinking
> spurs a different thought. Anyway thanks for trying.
>
> Steven Vollom, fine-artist retired
>
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