Laptop email sending problem

Art Alexion art.alexion at gmail.com
Fri Sep 26 11:04:14 UTC 2008


Steve,

I seriously doubt any hardware problems you may have would affect SMTP  
and not POP/IMAP. As long as you are otherwise able to get TCP/IP  
connections, it is unlikely hardware.

--

Art Alexion
Sent unsigned from an iPod. That's the reason for the top posting as  
well.

On Sep 25, 2008, at 7:23 PM, Steven Vollom  
<stevenvollom at sbcglobal.net> wrote:

> Billie Walsh wrote:
>> Steven Vollom wrote:
>>
>>> I recently purchased a used Compaq Ivo N620c laptop.  I configured  
>>> the
>>> email client the same as my desktop.  Both have Kubuntu 8.04 and KDE
>>> 3.5.9.  Both run Firefox and Thunderbird as default.  When I  
>>> attach my
>>> DSL cable moden to the laptop, I am able to surf the internet, as  
>>> well
>>> as receive emails, however when I attempt to send an email, a window
>>> opens asking the password for my email server.  I type in the  
>>> password
>>> an click enter and the selfsame window opens again and again.  I  
>>> get an
>>> unable to connect to the server also.  I have tried to get help from
>>> att.yahoo, but they are not helpful because I am not using their  
>>> mail
>>> program or their browser and am using Kubuntu Hardy instead of  
>>> Microsoft
>>> or Apple.  I have used Kubuntu for 3 years with Firefox and  
>>> Thunderbird
>>> on my desktop with no problems.  The fact that I receive emails but
>>> cannot send suggests that at least part of the program is  
>>> working.  Help
>>> please.
>>>
>>> Steven Vollom
>>>
>>>
>>>
>> I know this is a stupid suggestion BUT quadruple check your outgoing
>> mail server settings [ smtp.att.yahoo.com ]. Also security setting.
>> Whenever I've had that problem that's what I find. Usually I have hit
>> comma instead of period. Find that after I've pulled out a few  
>> handfulls
>> of hair.
>>
>> Isn't it just swell that so many people just refuse to help if your  
>> not
>> a Microsofty. Actually, most of those people on the help line  
>> couldn't
>> change their mind if it wasn't on their computer screen. All they  
>> know
>> is what comes up after they punch in the issue. Click the "Yes/No"
>> buttons to get to the next screen.
>>
>>
> Dear Billie,
>
> Tycho Andersen gave the selfsame instruction.  I cannot be any more
> careful.  I checked slowly letter by letter, making sure no period  
> was a
> comma.  The configuration is correct.  I removed Thunderbird from my
> laptop, restarted my computer and reinstalled Thunderbird.  The  
> problem
> remains.  Is there anything in the computer hardware that could have  
> an
> effect on the package or installation that you know of?  I am stumped.
> I sure appreciate the prompt response by you and others, though.  I  
> will
> just have to wait and see if someone else has worked through the same
> problem.
>
> I am also having intermittent problems turning the computer on.
> Sometimes when I shut down, I come back to a laptop that doesn't turn
> back on.  Periodically I attempt to turn it on, hoping that it will
> reconnect, and eventually it does.  Many times it starts without a
> problem several times before that symptom returns; I have not been  
> able
> to find a solution to that problem either.  Do you think an electrical
> short may be the cause and may have an effect when attempting to send?
> It seems rediculous on the surface, but sometimes illogical thinking
> spurs a different thought.  Anyway thanks for trying.
>
> Steven Vollom, fine-artist retired
>
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