Trouble with an HP 5440 Deskjet printer

Wafa Hakim Orman wafa at email.arizona.edu
Wed Aug 2 01:29:11 UTC 2006


Hi all,

So I just bought a brand-new HP Deskjet 5440 after checking & making 
sure that it is indeed Linux-compatible. However, I seem to have an 
insane amount of trouble making it work. Basically the USB device (I 
just want to set it up as a local printer) is not detected.

The option to select a local printer in the Add Printer wizard is greyed 
out. If I manually put in a port, like usb:/dev/bus/usb/lp it lets me 
add a printer, but does nothing when I try & print a test page.

I got the following output from dmesg:
hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?

And the following from tail /var/log/messages:

Aug  1 17:31:13 localhost kernel: [17180325.788000] sd 0:0:0:0: Attached 
scsi removable disk sda
Aug  1 17:31:13 localhost kernel: [17180325.832000] sd 0:0:0:0: Attached 
scsi generic sg0 type 0
Aug  1 17:31:43 localhost kernel: [17180355.748000] usb 3-3: USB 
disconnect, address 9
Aug  1 17:45:37 localhost -- MARK --

/proc/bus/usb/devices also shows no sign of the printer. Here is the 
file while the printer is plugged in:
T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 6
B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.15-26-386 ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1d.7
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=256ms

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.15-26-386 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1d.1
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.15-26-386 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1d.0
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms


So my USB ports are working, & hotplug is working (I checked with my 
flash drive). I checked the list of hotplug-supported devices, though, 
on www.linux-usb.org, & this particular printer is not there.

So how do I manually get this printer to work? Any ideas or suggestions?

Thanks a ton,
Wafa.

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