The programing

[Peter Shillan]

Hi everyone,

Since I am not a moderator this may carry little weight but I'm going
to say it anyway.  The lady who contacted the list may have misspelled
Linux but that is no reason to be rude to her.  It seems that English
may not even be her first language.  Are there many of us on this list
who could fluently converse in a second language?  Probably not as
many as those of another nationality who talk with us in English.

I know this is an informal list and that questions are answered by
ordinary members but we have to remember that we represent a community
- several even.  The Kubuntu community, the Ubuntu community, the
Linux community and the open source community.  When we reply to new
(or potentially new) users with sarcasm, acerbic commentary and
rudeness, all we do is make those people decide they don't want to be
a part of it.

Can we please try to encourage a positive attitude towards those who
know less?  Just because something is obvious to you, doesn't make it
obvious to someone who is a new user and perhaps completely new to
computing.

I think, in short, if you can't answer nicely, don't answer at all. 
Someone else will do it.

Best regards,

Peter.