[Bug 1973827] Re: Laptop freezes when recovering from suspend / sleep mode

[Chris Guiver]

Thanks for taking the time to report this bug and helping to make Ubuntu
better.

Your log indicates you installed Ubuntu 22.04 LTS, are still using it
and haven't upgraded to a later release such as Ubuntu kinetic using
Ubuntu-release-upgrader.  I've thus changed package to gnome-shell.
(apologies if still an incorrect package)

** Package changed: ubuntu-release-upgrader (Ubuntu) => gnome-shell
(Ubuntu)

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https://bugs.launchpad.net/bugs/1973827

Title:
  Laptop freezes when recovering from suspend / sleep mode

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  When I lock the laptop and unlock it - I have no issues.

  If I allow it to lock and then sleep, or close the lid and suspend -
  when I open it again, I get the login prompt but cannot use mouse /
  keyboard.

  The only solution I have is to press and hold the power button and
  force shutdown and then boot back up

  Description:	Ubuntu 22.04 LTS
  Release:	22.04

  No particular package being used.

  I would expect the system to recover from suspend / sleep and allow me
  to enter password.

  The laptop froze completely.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.10
  ProcVersionSignature: Ubuntu 5.15.0-30.31-generic 5.15.30
  Uname: Linux 5.15.0-30-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl icp
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 17 21:45:17 2022
  InstallationDate: Installed on 2022-04-22 (25 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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