[Bug 1973827] Re: Laptop freezes when recovering from suspend / sleep mode

Alex Murray 1973827 at bugs.launchpad.net
Wed May 18 01:44:42 UTC 2022


Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

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https://bugs.launchpad.net/bugs/1973827

Title:
  Laptop freezes when recovering from suspend / sleep mode

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When I lock the laptop and unlock it - I have no issues.

  If I allow it to lock and then sleep, or close the lid and suspend -
  when I open it again, I get the login prompt but cannot use mouse /
  keyboard.

  The only solution I have is to press and hold the power button and
  force shutdown and then boot back up

  Description:	Ubuntu 22.04 LTS
  Release:	22.04

  No particular package being used.

  I would expect the system to recover from suspend / sleep and allow me
  to enter password.

  The laptop froze completely.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.10
  ProcVersionSignature: Ubuntu 5.15.0-30.31-generic 5.15.30
  Uname: Linux 5.15.0-30-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl icp
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 17 21:45:17 2022
  InstallationDate: Installed on 2022-04-22 (25 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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