[Bug 563988] Re: No bug mail generated at all for private reports

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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Title:
  No bug mail generated at all for private reports

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: apport

  Currently, the only way to determine that new crash (private) bugs
  have arrived is to visit the launchpad bug report for each individual
  Ubuntu package - no bug mail at all is generated.  This might be fine
  if there were only a few packages to watch, but this does not scale to
  something like the Ubuntu project where there are thousands of
  packages.  Many crashes are being ignored or not handled in a timely
  manner because those packages are not visited.  Even if I am only
  interested a small number of packages, I dare say it is pretty close
  to unworkable (having to remember to go visit the bug reports for each
  package).

  I understand the desire to minimize bug spam, but could the flow be
  changed to the following to allow for at least one bug mail to be sent
  per non-duplicate bug?

  1. retrace
  2. dup check
  3. if not a duplicate, notify those users subscribed to that package, and who are able to see private reports, with a status (if nothing else, just let them see the duplicate-check tag be removed).

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