[Bug 563783] Re: apport fails giving server error

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/563783

Title:
  apport fails giving server error

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: apport

  Distribution
  ========
  OS Description: Ubuntu lucid (development branch)
  Release:	10.04 - beta2 - amd64
  System Architecture: amd64

  Package
  ======
  apport:
    Installed: 1.13.2-0ubuntu1
    Candidate: 1.13.3-0ubuntu1
    Version table:
       1.13.3-0ubuntu1 0
          500 http://in.archive.ubuntu.com/ubuntu/ubuntu/ lucid/main Packages
   *** 1.13.2-0ubuntu1 0
          100 /var/lib/dpkg/status

  Bug Description
  ===========
  When trying to report a potential bug in apt using the command

  user at host~$ ubuntu-bug apt

  Following things happen:
  1. A report is created and a dialog box appears prompting me to send it and informing that a browser window will open soon after.

  2. When I try to send the report, a progress bar indicates that some
  activity is happening. However, after some time passes I get the
  following error:

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  Cannot connect to crash database, please check your Internet connection.

  HTTP Error 500: Internal Server Error
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  3. After this, the another dialog box appears which prompts me to
  close the window. Upon closing, the application closes.

  NOTE:
  ====
  When I try press the cancel button when the bug report is 'apparently' being sent, the window freezes and has to be closed by xkill or similar means.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/563783/+subscriptions