[Bug 1708563] Re: apport fails to inform when not sending report

[Brian Murray]

Crash reports from apport are only sent to Launchpad, where you would
have a browser window opened to add more details, if you are running the
development release of Ubuntu (currently Artful Aardvark).  Otherwise,
crash reports are silently sent to errors.ubuntu.com.  If I recall
correctly, the design decision was to make apport as unintrusive as
possible hence there is not a second dialog displayed saying "Yes, it
was sent".  That being said perhaps the dialog about sending the crash
could be modified to notify you that no further action is required.

** Changed in: apport (Ubuntu)
   Importance: Undecided => Low

** Changed in: apport (Ubuntu)
       Status: New => Triaged

** Summary changed:

- apport fails to inform when not sending report
+ apport silently sends crash reports to errors.ubuntu.com

** Tags added: likely-dup

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https://bugs.launchpad.net/bugs/1708563

Title:
  apport silently sends crash reports to errors.ubuntu.com

Status in apport package in Ubuntu:
  Triaged

Bug description:
  For quite some time now, I have experienced apport popup windows
  reporting certain crashes. When I click to submit a report, the popup
  window disappears and nothing further happens.

  In the past, when closing the popup window, I used to see a new
  Launchpad bug report where I could enter further details about what
  was happening, or check that the bug had already been reported by
  others.

  However that feature seems to have been disabled or become broken some
  time ago.

  If apport is going to silently ignore my request to report my bug, or
  is reporting it somehow without feedback me, then either of these is
  poor design, since there has been no feedback to me as the user about
  what is happening.

  Can I suggest that apport be changed to inform the user of whether or
  not the crash report will be uploaded, and whether or not the user
  will be redirected to give extra details? Then, if the firefox window
  fails to popup, I can report a separate bug about that if needed.

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