[Bug 1708563] Re: apport silently sends crash reports to errors.ubuntu.com

John Pye 1708563 at bugs.launchpad.net
Wed Aug 9 22:58:44 UTC 2017


That would be great. For years now I have been assuming it was broken,
since there is no acknowledgement of any form. Consequently I have been
pressing 'cancel' instead of submitting the report. Why not wait until
the report has been sent before closing the dialog, for example, and
giving an error if it isn't sent?

Additionally, sometimes I would have liked to described what I was doing
at the time of the crash -- sometimes there's some context that seems
like it would be useful. It would be great to have that option offered.

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Title:
  apport silently sends crash reports to errors.ubuntu.com

Status in apport package in Ubuntu:
  Triaged

Bug description:
  For quite some time now, I have experienced apport popup windows
  reporting certain crashes. When I click to submit a report, the popup
  window disappears and nothing further happens.

  In the past, when closing the popup window, I used to see a new
  Launchpad bug report where I could enter further details about what
  was happening, or check that the bug had already been reported by
  others.

  However that feature seems to have been disabled or become broken some
  time ago.

  If apport is going to silently ignore my request to report my bug, or
  is reporting it somehow without feedback me, then either of these is
  poor design, since there has been no feedback to me as the user about
  what is happening.

  Can I suggest that apport be changed to inform the user of whether or
  not the crash report will be uploaded, and whether or not the user
  will be redirected to give extra details? Then, if the firefox window
  fails to popup, I can report a separate bug about that if needed.

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