[Bug 1708563] [NEW] apport fails to inform when not sending report

[John Pye]

Public bug reported:

For quite some time now, I have experienced apport popup windows
reporting certain crashes. When I click to submit a report, the popup
window disappears and nothing further happens.

In the past, when closing the popup window, I used to see a new
Launchpad bug report where I could enter further details about what was
happening, or check that the bug had already been reported by others.

However that feature seems to have been disabled or become broken some
time ago.

If apport is going to silently ignore my request to report my bug, or is
reporting it somehow without feedback me, then either of these is poor
design, since there has been no feedback to me as the user about what is
happening.

Can I suggest that apport be changed to inform the user of whether or
not the crash report will be uploaded, and whether or not the user will
be redirected to give extra details? Then, if the firefox window fails
to popup, I can report a separate bug about that if needed.

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1708563

Title:
  apport fails to inform when not sending report

Status in apport package in Ubuntu:
  New

Bug description:
  For quite some time now, I have experienced apport popup windows
  reporting certain crashes. When I click to submit a report, the popup
  window disappears and nothing further happens.

  In the past, when closing the popup window, I used to see a new
  Launchpad bug report where I could enter further details about what
  was happening, or check that the bug had already been reported by
  others.

  However that feature seems to have been disabled or become broken some
  time ago.

  If apport is going to silently ignore my request to report my bug, or
  is reporting it somehow without feedback me, then either of these is
  poor design, since there has been no feedback to me as the user about
  what is happening.

  Can I suggest that apport be changed to inform the user of whether or
  not the crash report will be uploaded, and whether or not the user
  will be redirected to give extra details? Then, if the firefox window
  fails to popup, I can report a separate bug about that if needed.

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