[xubuntu-users] 18.04: no printing

[Victor Forberger]

On 10/12/2018 10:46 AM, Hartmut Haase wrote:
> Hi Roger,
> what do you mean with
>> Try starting from scratch
> ?
> 
> -- Viele Grüße, Hartmut Hungerhilfe: http://www.thehungersite.com Das
> heutige Motto: Gruppen mit mehr als sechs Personen sind
> beratungsresistent. (H. Haase)
> 
> 
The previous advice means: Delete all current printers, and then attempt
to reinstall from the Settings | Printers | Add button.

Also, is the printer connected via usb or network?

18.04 has significantly improved printer driver support. And, HP on
linux is probably the best supported of all manufacturers. So, I suspect
that the problem could be hardware related.

For instance, is the printer was previously connected via parallel
cable, there could be a missing parallel connection support that is
technically not part of the printer driver realm.

If the printer is connected via usb, does it show up via the terminal
command lsusb?

If the printer is on the network, can you ping it (via the ping terminal
command)? For instance, my network printer has an ip address of
10.0.0.10. So:

$ ping 10.0.0.10
PING 10.0.0.10 (10.0.0.10) 56(84) bytes of data.
64 bytes from 10.0.0.10: icmp_seq=1 ttl=255 time=6.38 ms
64 bytes from 10.0.0.10: icmp_seq=2 ttl=255 time=4.35 ms
64 bytes from 10.0.0.10: icmp_seq=3 ttl=255 time=4.36 ms
64 bytes from 10.0.0.10: icmp_seq=4 ttl=255 time=4.35 ms
^C
## I type control-c to stop the ping process
--- 10.0.0.10 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 4.358/4.865/6.385/0.880 ms

- Victor

--
Victor Forberger
vforberger at fastmail.fm
blog: http://linuxatty.wordpress.com


-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 488 bytes
Desc: OpenPGP digital signature
URL: <https://lists.ubuntu.com/archives/xubuntu-users/attachments/20181012/6050b2f0/attachment.sig>