[xubuntu-users] How to Report Kernel Problems?

[Ralf ranfyy]

2018-01-15 23:01 GMT+01:00 Rog <linux.rog at gmail.com>:

> On Fri 2018-01-12 (04:24), Ralf ranfyy wrote:
>
>
> $ ubuntu-bug linux
>
> collects all essential system info and creates a bug report on Launchpad.
>
> Ralf,
>
> Your suggestion doesn't work for me. I managed to get things working by
> running an earlier version of the kernel, as stated. Since I did an update,
> your method is not applicable because there's no place to tell the story
> and the info collected by ubuntu-bug is not applicable because it collects
> inapplicable info if one has updated, e.g., to a later kernel.
>
> It appears to me that 4.13.0-26 generic is installed with BOTH 16.04.2 and
> 16.04.3 Xubuntu ISOs. This probably happens during the automatic updating
> that occurs AFTER on does the base install. Apparently a functional kernel
> is installed from the ISO but is replaced, and -26 generic is invoked on
> reboot, leading to the problems that I reported as well as those by others
> contributing to this thread.
>
> I give up on reporting: I find the on-line bug reporting system to be
> confusing and commonly leading to no response. Sad. I'd like to contribute
> but it's just too hard. Luckily, my problem has been resolved.
>
> /Roger
>
>
>
Hi Roger,

I see your dilemma.

You could try "reportbug" instead. It's from Debian and at the end tries to
send an e-mail with the collected infos
to the Debian BTS (AFAICR =as far as I can remember. Last I used it was
like 10 years ago)
You don't need to send any mail.

But it collects dmesg, lsmod and other related stuff depending on the
package you have probs with.

reportbug (for me on Ubuntu 16.04.x) isn't installed by default. And you
have to tell it you wanna file a bug to the Debian BTS.

HTH
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/xubuntu-users/attachments/20180116/c73d0cde/attachment.html>