Contact Xubuntu

Ali Linx (amjjawad) amjjawad at gmail.com
Sat Jul 13 16:27:51 UTC 2013


On Sat, Jul 13, 2013 at 7:31 PM, Elizabeth Krumbach Joseph
<lyz at ubuntu.com>wrote:

> On Sat, Jul 13, 2013 at 5:30 AM, Ali Linx (amjjawad) <amjjawad at gmail.com>
> wrote:
> > Hi,
> >
> > I have noticed there is no mention to the general or user Xubuntu Mailing
> > List whereas almost on every page, there is a mention of the Development
> > Mailing list. We all know that the general/user mailing list is important
> > for the user who are not interested to join the development discussions
> and
> > seek some help/support.
>
> I assume you mean there is no mention on our wiki? Please read
> https://wiki.ubuntu.com/Xubuntu
>

I think there is no 'clear' and 'direct' mention on the Wiki/Website where
'NEW' users and beginners can find what they are looking for 'easily' and
'in short time' :)
Maybe I wasn't clear enough so hope I made myself clear now - my apology
for not being clear :)



> As explained there, our wiki is designed specifically to be
> collaboration space for current contributors to the Xubuntu project,
> it's not designed to be a user-facing space.


I am sorry, could you please explain what does it mean? "user-facing
space"??!!



> This is a specific decision we made a few cycles ago


I'm still new here so good to know this information :) thank you!


> when we realized there was unnecessary and unmaintained overlap between
> our wiki and our website.
>

Yes, I totally understand that. But this issue can be solved easily :)



> We worked pretty hard to reduce the number of pages we maintain on the
> wiki.
>

We are not talking about reducing and increasing the number of pages, I'm
preciously talking about: being helpful to new users/beginners as much as
possible. Most people (this is a human nature) are looking for the easiest
and the shortest way to find what they are looking for. Some are waiting
someone to feed them. I'm not talking about those who are waiting for
someone to feed them, I'm against that. They need to learn how to feed
themselves. I'm talking about NEW people and beginners who are 'still'
learning and need a push here and there to make the process of learning as
easy as possible.

You can add a clear and direct link of the Mailing List to the Wiki just
like you did with the Dev List :)
I see no reason why not to include that?

Forget the page I linked previously. That was an example.


Our user-facing space is Xubuntu.org itself, which has very clear help
> links which include to our IRC channel, mailing list and more.
>
>
http://xubuntu.org/help/

Fine, but IMHO:

1- Adding a link for the user mailing list on the 'Wiki Area' is not bad
idea :)
2- Adding the Dev Mailing List on the "Help & Support" is not very helpful.
New Users will join and send their support Qs and seek help on that list.
Instead, IMHO, I think it is better to be here:
http://xubuntu.org/contribute/ only :)


I can tell that you are focusing more on the Website. To make it a good
area for users. That is totally different from my previous experience but
that is NOT wrong, I do LIKE that a lot :) I wish others could follow your
steps.

I hope you see my point now :)

"All of us are smarter than any one of us."

*Best Regards,*
*amjjawad <https://wiki.ubuntu.com/amjjawad/>*
*Start Ubuntu<https://wiki.ubuntu.com/Lubuntu/CommunicationsTeam/WOWLubuntu/StartUbuntu>
*
*My Own Business <http://alilinx.blogspot.com/>*
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