Commercial Support references on the Xubuntu website

Jim Campbell jwcampbell at
Sun Aug 19 20:46:46 UTC 2007

Hi All,

I've changed the link text a little bit so that it's clear that the user is
going to the help and support page, rather than to just the Xubuntu

Information regarding community support can be found at the <ulink
url="&xubuntu-web-help;">Help & Support</ulink> page of the Xubuntu



On 8/19/07, Jim Campbell <jwcampbell at> wrote:
> The bottom of the Help & Support page on features this
> language:
> Commercial Support
> Xubuntu users around the world tell us that support and administration
> expertise are critical in ensuring the success of their Ubuntu deployments.
> In addition to community support and partner support, Canonical, the company
> behind this Debian-based GNU/Linux distribution, offers enterprise-class
> support.
> The Canonical Global Support Services team are on hand to support your
> home, corporate, government and education installations.
> For more information about commercial support from Canonical, visit
> --------
> Do we want this to be included on the site seeing as Canonical doesn't
> offer commercial support for Xubuntu at this time?  I can see the value of
> including some reference to paid support, as Canonical does pay the bills
> that allow us to distribute this product, so maybe it should be reworded to
> indicate that paid support isn't available for Xubuntu, but is available for
> other versions of Ubuntu.
> This is what I've drafted up for the "backing and support" section of the
> about-xubuntu portion of the xubuntu "rockumentation."
>                 <sect1 id="xubuntu-backing-support" status="draft">
>                     <title>Backing and Support</title>
>                         <para>Xubuntu is developed and supported by a
> quickly growing community.
>                         The project is sponsored by <ulink
>                             url="&canonical-url;">Canonical Ltd.</ulink>,
> a
>                         holding company founded by Mark Shuttleworth.
> Canonical
>                         employs the core Ubuntu developers and offers
> support and consulting services
>                         for Ubuntu.  More information about Canonical's
> support offerings can be found on the
>                         <ulink url="&canonical-url;">Canonical
> website</ulink>.
>                             </para>
>                         <para>Although Canonical does not provide
> professional consulting services support
>                         for Xubuntu at this time, Xubuntu user support is
> available through the Xubuntu
>                         community.  Information regarding community
> support can be found at the Help &
>                         Support page of the <ulink
> url="&xubuntu-web-help;">Xubuntu website</ulink>.
>                             </para>
> Let me know if you have any comments regarding this.  Thank you!!
> Jim
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