[Bug 215810] Re: "share folder" does not appear

[Gene Caldwell]

@Chow Loong Jin

As a senior software architect, I have evidence that I am qualified to
pass judgment on less insightful code-slingers. You missed the whole
point of the post / bug report. The point was that when released, 8.04
did not allow users to share folders or files. Instead what has happened
is that you people that work in the Linux world seem to feel that you
are justified in telling the user he/she did not properly report the
problem, or that the problem is an end user problem. You have lost sight
that that if a user cannot preform a typical function, then maybe just
maybe it is a problem with how you did your job, not with the end user.
As long as there are people such as yourself working this platform, then
Linux will never be widely accepted because you always get yourself lost
in the minute details of what the poor dumb user did wrong.

You cannot see the Forrest for the trees, you have your focus on the
wrong thing, you need to look at the end user experience and ask your
self, what could I have done to make the experience more reliable ? have
you done this ? NO, what you did is to transfer the problem to poor user
skills, when in reality it was poor software engineering skills.

My friend, just because it works in your mind does not mean it works in
the mind of the less skillful or seasoned Linux user. the problem is
simple, a user reported a problem sharing files, instead of looking into
why the simple act of file sharing was soo complicated, you decided to
see what the user did wrong. That is why Linux will never become an
accepted OS, because Linux never has the thought that the problem is the
code designer, not the end user. I had the very same problem sharing
files in 8.04, it was supposed to be a simple process, but not one
support person actually looked to see why the act of sharing a
file/folder was not working for end users, instead what you all do/did
was look at how the end user could do things differently to succeed.
!!!!

Its not the end users job to understand how to get around short sighted
coders, its the job of coders to make the process more positive and
fruitful. STOP telling the end users they are the problem when a coder
could have made the simple task of sharing a file simple. Your mind set
is wrong.

-- 
"share folder" does not appear
https://bugs.launchpad.net/bugs/215810
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