[Ubuntu-ZW] Can someone please help me fix problem with ATI Radeon HD 4570 graphics card

[Kalpesh Thaker]

Hi,

I have managed to load ubuntu 9.10 on a ATI 4570 gpu based laptop previously
without any issues...
However, i think that the lockups could be related to the drivers that
control other hardware functions
within the laptop itself.

Alot of modern laptops have issues with ACPI in ubuntu. My laptop for
example has a problem where,
it refuses to come out of standby mode..and i have to hard reset it to get
back into the OS (this is a known
issue with my laptop north bridge chipset) and sometimes if the screensaver
is running and i move the
mouse, the LCD brightness and wireless LAN stop working!

I dont think your problem is related to ATI drivers.... because even when
you updated them..it still had the same issue.
Rather i think this could be related to other hardware incompatibilities.

You may want to try the following in this order:

1 - Search for the problem, to verify if it is a known issue on
https://bugs.launchpad.net/ubuntu/

2 - Update your laptop BIOS to the latest version - Check the ASUS website
for an updated system BIOS for your laptop model...
manufacturers often release these system updates to correct all sorts of
hardware issues.

3 - After checking/updating your BIOS, re-install ubuntu, and then
immediately connect to the local repository and install
all available ubuntu updates. (http://www.ubuntu.org.zw/node/6)

If your issue still persists after following those steps, i recommend
submitting an ubuntu bug report, as it may be a specific issue with the
model
of laptop you have..

Have a look at the following pages for information on submitting a bug
report:

https://help.ubuntu.com/community/ReportingBugs

regards

kalpesh.


On Thu, Feb 18, 2010 at 8:10 AM, Gyron Mkwebo <gyron at powerspeed.co.zw>wrote:

> hie
>
> I recently purchased an Asus X61s laptop, with intel duo core (2.1Ghz),
> 4Gig RAM, 320G harddrive and an ATI Radeon hd 4570 graphics card with
> 512Mb ram. I tried to install my favourite OS, Ubuntu (9.10), everything
> going fine, until i booted into my fresh install, anticipating as smooth
> a ride as i always get, only to have frequent and random hard-lockups!
> The lockups are so bad that i can hardly do anything useful with it.
> I googled (using my other machine of course, this one would freeze the
> moment firefox gets going) and found out that ubuntu 9.10 has issues
> with the specific card on my machine. I downloaded and installed the
> proprietary driver from the ATI website, which seemed to have solved the
> problem, only to get hardlockups again! I tried different suggestions
> from the web, like booting with the noapic option in grub, but still the
> problem persisted. It got worse when i started booting into the black
> screen of death, just from the blue!
> I did a fresh install of ubuntu and tried to run a full upgde, hoping
> that Ubuntu could have effected a fix for my problem, but then, the
> machine freezes in the middle of the update! Is there anyone who has
> managed to solve this problem with the radeon graphics card, or is the
> problem from some other source other than the card? What can i do to
> work around this problem coz i cant get myself to use the Windows vista
> the computer came with (i don't like windows at all)?
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://lists.ubuntu.com/archives/ubuntu-zw/attachments/20100218/af4c1d7c/attachment-0001.htm