[ubuntu-za] Ubuntu HP deskjet 1515 printer "filter fails"

Charles IRONS irons.charles at gmail.com
Fri Oct 26 06:50:38 UTC 2018


Hello All
Like I said in my plea for help, I am a retired end user of Ubuntu
since 2004 but at age 79 I need help and I expect to pay for it.
Anton coached me through installing Teamviewer then connected with
WhatsApp and I watched while he tried many things for a long time until
he found the missing file. I am amazed and very thankful for his skill
and dedication. 
I asked how I could show appreciation for his help but he did not want
that.Ubuntu-za is obviously a strong group. I want to boost your
activities somehow. Maybe you could offer a consulting service for a
fee?
I will check your website again for options. Thanks again for solving a
problem that was way beyond me. GO ubuntu!!Kind regards. Chas
On Fri, 2018-10-26 at 07:36 +0200, Anton May wrote:
> Hi Jan
> Yes I did fix the printer problem. Strange I've been running 18.04 on
> my work and personal laptops with no issues. I'm happy with 18.04 so
> far.
> 
> Anton
> 
> On Fri, 26 Oct 2018 at 07:30, Jan <jan at verslank.net> wrote:
> >   
> >     
> >   
> >   
> >     Hi Anton May, if I read correctly between the lines, you
> > managed to
> >     sort Charles' problem out, well done!
> > 
> >     
> > 
> >     Seems like the Ubuntu 18.04 upgrade is going to lead to further
> > loss
> >     of Ubuntu users. My own experience of 18.04 was short-lived and
> > made
> >     me run fast, back to 16.04 Unity, even before the printer issue
> >     surfaced. Now my mind is set on having a good look at Mint when
> > next
> >     I consider an upgrade, which will probably only be when support
> > for
> >     16.04 is phased out.   
> > 
> >     
> >     On 2018/10/26 07:20, Anton May wrote:
> > 
> >     
> >     
> > >       
> > >       
> > >         Update to the community, looks like a bug in
> > >           upgrading from 16.04 to 18.04. Please refer to 
> > > https://askubuntu.com/questions/1081885/printer-stopped-working-after-upgrade-16-04-to-18-04
> > >         
> > > 
> > >         
> > >         Anton
> > >       
> > >       
> > > 
> > >       
> > >         On Thu, 25 Oct 2018 at 13:26, Charles IRONS <
> > > irons.charles at gmail.com>
> > >           wrote:
> > > 
> > >         
> > >         
> > > >           
> > > >             Hello Ubuntu-za
> > > >             
> > > > 
> > > >               
> > > >             I am a retired end user
> > > >                 of Ubuntu since 2004 but at age 79 I need help
> > > > and I
> > > >                 expect to pay for it.
> > > >             
> > > > 
> > > >               
> > > >             Does anyone live near me
> > > >                 in Northcliff Johannesburg??
> > > >             
> > > > 
> > > >               
> > > >             
> > > >               I live in 46 ELM PARK VILLAGE, 1
> > > >                   SUZANNE CRESCENT< NORTHCLIFF 
> > > >               Very near ElCorro shops where
> > > >                   Weltevreden Road becomes 14th Avenue.
> > > >               
> > > > 
> > > >                 
> > > >               I hope there is an expert among
> > > >                   Ubuntu-za members who can sort out my printer
> > > >                   configuration.
> > > >               
> > > > 
> > > >                 
> > > >             
> > > >             
> > > >                   
> > > >                     
> > > >                       My printer does not print since I
> > > > upgraded
> > > >                         Ubuntu to 18.04.1 about 10 October
> > > > 2018.
> > > >                       
> > > > 
> > > >                       
> > > >                       I have followed advice in over 30 emails
> > > > from
> > > >                         several guys using ubuntu-users list
> > > > without
> > > >                         success.
> > > >                       I still do not know much about linux or
> > > > cups or
> > > >                         debian.
> > > >                       
> > > > 
> > > >                         The error "Filter failed" keeps
> > > > appearing.
> > > >                       Launchpad bug #35248 looks similar so I
> > > > finally
> > > >                         read some of the advice in  
> > > > 
> > > >                         
> > > > https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem
> > > > 
> > > >                         and started to do some diagnostic steps
> > > > but got
> > > >                         very lost.
> > > >                       
> > > > 
> > > >                       
> > > >                       The printer works well if I switch to
> > > > Windows 7
> > > >                         but that is little use because that has
> > > > very few
> > > >                         apps in it.
> > > >                       I only use Win 7 for SARS efiling .
> > > > 
> > > >                         I am quite sure this problem can be
> > > > solved but I
> > > >                         only have the skills to do terminal
> > > > commands
> > > >                         that I can copy and paste.
> > > >                       
> > > > 
> > > >                       
> > > >                     
> > > >                   
> > > >                   
> > > >                     
> > > >                       I also tried the simple fix shown in
> > > > launchpad
> > > >                         bug #35248:
> > > >                       sudo sed -i 's/HP (HPLIP)/HP/'
> > > >                         /usr/share/ppd/hplip/*
> > > >                       The result is:
> > > > 
> > > >                       
> > > >                     
> > > >                   
> > > >                   sed: can't read /usr/share/ppd/hplip/*: No
> > > > such file or directory
> > > >                   
> > > >                   Please help me get this printer to work
> > > > again-- 
> > > >                   
> > > >                   Thanks & kind regards . Chas
> > > >                   
> > > >                   Our preferred address is
> > > >                   irons.charles at gmail.com
> > > >                   
> > > >                     Mobile   +2783 588 0028
> > > >                 
> > > >           
> > > >           -- 
> > > > 
> > > >           ubuntu-za mailing list
> > > > 
> > > >           ubuntu-za at lists.ubuntu.com
> > > > 
> > > >           https://lists.ubuntu.com/mailman/listinfo/ubuntu-za
> > > > 
> > > >         
> > > 
> > >       
> > >       
> > > 
> > >       
> > > 
> > >       
> > >       -- 
> > > 
> > >       Regards,
> > > 
> > >         Anton May
> > >       
> > > 
> > >       
> > >     
> > 
> >     
> > 
> >   
> > 
> > -- 
> > 
> > ubuntu-za mailing list
> > 
> > ubuntu-za at lists.ubuntu.com
> > 
> > https://lists.ubuntu.com/mailman/listinfo/ubuntu-za
> > 
> 
> 
-- 

  
  

Our preferred address is

irons.charles at gmail.com
Mobile   +2783 588 0028
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