[ubuntu-za] Ubuntu HP deskjet 1515 printer "filter fails"

Anton May antonmay at gmail.com
Thu Oct 25 12:40:05 UTC 2018


So did you install it via the package manager when you double clicked the
file? If so in your application list it should be there.

On Thu, 25 Oct 2018 at 14:37, Charles IRONS <irons.charles at gmail.com> wrote:

> Hi Anton
>
> I did download that one (first on the left)
>
> Just dunno what to do next. Sorry
>
> --
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
>
> On Thu, 2018-10-25 at 14:32 +0200, Anton May wrote:
>
> Hi Charles
>
> You need to download the .deb file under Ubuntu,Debian on the link I've
> sent you, see screenshot below. The one that says x86_64bit
>
> [image: image.png]
>
> On Thu, 25 Oct 2018 at 14:24, Charles IRONS <irons.charles at gmail.com>
> wrote:
>
> Hi Anton
>
> I got as far as opened the tar file in archive but dunno how to install
> tar.gz
>
> Tell me please.
> Chas
>
> --
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
>
> On Thu, 2018-10-25 at 13:57 +0200, Anton May wrote:
>
> Hi Charles
>
> Herewith the link
> https://www.teamviewer.com/en/download/linux/?pid=google.tv_ex_sl1.s.za&gclid=Cj0KCQjw08XeBRC0ARIsAP_gaQBaPQTHs2l9eYvW6I4lc6wSwtJ8hLyWI-IzY_spgzt6wrrL0g1R9WkaAhyCEALw_wcB
>
> You will see .deb 64bit for Teamviewer 13 download link.
>
> Just double click and install.
>
> Anton
>
> On Thu, 25 Oct 2018 at 13:44, Charles IRONS <irons.charles at gmail.com>
> wrote:
>
> Hi Anton May
>
> No I have not got teamviewer on my PC yet. I searched for it in
> Applications and Synaptic but got no result.
>
> If you give me a detailed command to do in a terminal I will try to
> install it.
>
> Chas
>
> --
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
>
> On Thu, 2018-10-25 at 13:33 +0200, Anton May wrote:
>
> Good day Charles
>
> Have you got teamviewer on your PC?
>
> Anton
>
> On Thu, 25 Oct 2018 at 13:26, Charles IRONS <irons.charles at gmail.com>
> wrote:
>
> Hello Ubuntu-za
>
> I am a retired end user of Ubuntu since 2004 but at age 79 I need help and
> I expect to pay for it.
>
> Does anyone live near me in Northcliff Johannesburg??
>
> I live in 46 ELM PARK VILLAGE, 1 SUZANNE CRESCENT< NORTHCLIFF
> Very near ElCorro shops where Weltevreden Road becomes 14th Avenue.
>
> I hope there is an expert among Ubuntu-za members who can sort out my
> printer configuration.
>
> My printer does not print since I upgraded Ubuntu to 18.04.1 about 10
> October 2018.
>
>
> I have followed advice in over 30 emails from several guys using
> ubuntu-users list without success.
>
> I still do not know much about linux or cups or debian.
>
>
> The error "Filter failed" keeps appearing.
>
> Launchpad bug #35248 looks similar so I finally read some of the advice in
>
> https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem
> and started to do some diagnostic steps but got very lost.
>
>
> The printer works well if I switch to Windows 7 but that is little use
> because that has very few apps in it.
>
> I only use Win 7 for SARS efiling .
> I am quite sure this problem can be solved but I only have the skills to
> do terminal commands that I can copy and paste.
>
>
> I also tried the simple fix shown in launchpad bug #35248:
>
> sudo sed -i 's/HP (HPLIP)/HP/' /usr/share/ppd/hplip/*
>
> The result is:
>
> sed: can't read /usr/share/ppd/hplip/*: No such file or directory
>
>
> Please help me get this printer to work again--
>
>
> Thanks & kind regards . Chas
>
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
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-- 
Regards,
Anton May
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