[ubuntu-za] Ubuntu HP deskjet 1515 printer "filter fails"

[Anton May]

Hi Charles

You need to download the .deb file under Ubuntu,Debian on the link I've
sent you, see screenshot below. The one that says x86_64bit

[image: image.png]

On Thu, 25 Oct 2018 at 14:24, Charles IRONS <irons.charles at gmail.com> wrote:

> Hi Anton
>
> I got as far as opened the tar file in archive but dunno how to install
> tar.gz
>
> Tell me please.
> Chas
>
> --
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
>
> On Thu, 2018-10-25 at 13:57 +0200, Anton May wrote:
>
> Hi Charles
>
> Herewith the link
> https://www.teamviewer.com/en/download/linux/?pid=google.tv_ex_sl1.s.za&gclid=Cj0KCQjw08XeBRC0ARIsAP_gaQBaPQTHs2l9eYvW6I4lc6wSwtJ8hLyWI-IzY_spgzt6wrrL0g1R9WkaAhyCEALw_wcB
>
> You will see .deb 64bit for Teamviewer 13 download link.
>
> Just double click and install.
>
> Anton
>
> On Thu, 25 Oct 2018 at 13:44, Charles IRONS <irons.charles at gmail.com>
> wrote:
>
> Hi Anton May
>
> No I have not got teamviewer on my PC yet. I searched for it in
> Applications and Synaptic but got no result.
>
> If you give me a detailed command to do in a terminal I will try to
> install it.
>
> Chas
>
> --
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
>
> On Thu, 2018-10-25 at 13:33 +0200, Anton May wrote:
>
> Good day Charles
>
> Have you got teamviewer on your PC?
>
> Anton
>
> On Thu, 25 Oct 2018 at 13:26, Charles IRONS <irons.charles at gmail.com>
> wrote:
>
> Hello Ubuntu-za
>
> I am a retired end user of Ubuntu since 2004 but at age 79 I need help and
> I expect to pay for it.
>
> Does anyone live near me in Northcliff Johannesburg??
>
> I live in 46 ELM PARK VILLAGE, 1 SUZANNE CRESCENT< NORTHCLIFF
> Very near ElCorro shops where Weltevreden Road becomes 14th Avenue.
>
> I hope there is an expert among Ubuntu-za members who can sort out my
> printer configuration.
>
> My printer does not print since I upgraded Ubuntu to 18.04.1 about 10
> October 2018.
>
>
> I have followed advice in over 30 emails from several guys using
> ubuntu-users list without success.
>
> I still do not know much about linux or cups or debian.
>
>
> The error "Filter failed" keeps appearing.
>
> Launchpad bug #35248 looks similar so I finally read some of the advice in
>
> https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem
> and started to do some diagnostic steps but got very lost.
>
>
> The printer works well if I switch to Windows 7 but that is little use
> because that has very few apps in it.
>
> I only use Win 7 for SARS efiling .
> I am quite sure this problem can be solved but I only have the skills to
> do terminal commands that I can copy and paste.
>
>
> I also tried the simple fix shown in launchpad bug #35248:
>
> sudo sed -i 's/HP (HPLIP)/HP/' /usr/share/ppd/hplip/*
>
> The result is:
>
> sed: can't read /usr/share/ppd/hplip/*: No such file or directory
>
>
> Please help me get this printer to work again--
>
>
> Thanks & kind regards . Chas
>
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
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-- 
Regards,
Anton May
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