[ubuntu-za] Small company looking for support

[maia grotepass]

I received a mail from Brian Moffatt via launchpad. He is considering
moving his company to ubuntu but he needs support. He is willing to pay.
Does anyone know of people doing ubuntu support locally? See his mail below
and contact him directly if you know someone who can help him out, please.

Maia
---------- Forwarded message ----------
From: "Brian Moffatt" <b.moffatt at fawema.co.za>
Date: 4 Apr 2013 12:16
Subject: Re: Investigating Change from MS to Ubuntu
To: "maia grotepass" <maiatoday at gmail.com>
Cc:

 Dear Maia

Thank you for responding

If you could ask if there are companies that offer support for small to
medium businesses that would be great
I have tried to get the scanning function to work without success
My technical ability dose not go that far

I have spoken to a company today but they only service the larger
businesses and cannot assist us

We can only consider moving to Ubuntu if we can be sure of cost effective
support

Best regards



Brian Moffatt

FAWEMA Africa



Mobile : +27 83 212 1957

Mail : b.moffatt at fawema.co.za
Fax : +27 86 756 6895

Office : info at fawema.co.za

Web Site :  www.fawema.co.za

GPS :  33°54'33.34"S     18°33'41.69"E





“They may forget what you said, but they will never forget how you
made them feel.”

Carl W. Buechner



If you are going to achieve excellence in big things, you develop the
habit in little matters. Excellence is not an exception, it is a
prevailing attitude

Colin Powell

Sent Using THunderbird UBUNTU


On 01/04/2013 19:36, maia grotepass wrote:

Hi Brian

 I am the contact for the ubuntu local community in South Africa. We are a
bunch of enthusiasts who share our support for ubuntu in the local
community. We do not offer support for companies as we aren't a business
but rather a local community of people who have other day jobs. That being
said, there may be someone in the community who will be able to help you.

 We have a mailing list which we use for communication. If it's ok with
you, I can put your request on the mailing list and there may be someone
who can help you to do support. Alternatively you can join the mailing list
and put your request on there. The list email is ubuntu-za at lists.ubuntu.com but
you will have to joint the list to be able to post there. You can also try
to use the http://askubuntu.com avenue, perhaps your question has already
been answered.

 Canonical also provides support, I am not sure how that works. Here is the
link: http://www.ubuntu.com/business/services

 Maia




On Mon, Apr 1, 2013 at 12:48 PM, Brian Moffatt <b.moffatt at fawema.co.za>wrote:

> Hi
>
> I am not sure if this is the correct way of going about this quotion and
> if this is the correct avenue
>
> I have loaded the Ubunto 12.4 onto my computer and am batteling to get
> the scanner working on Ubuntu, being a basicc user with verry little
> technbical know how. I have tried to follow on line help and direction
> without success
>
> If it is possableto get local support in CT and Johannesburg at a
> reasonable rate  we would consider changing from MS
> We have had MS machines down for more than 2 weeks because of sotware
> issues dibilatating our business
>
> The rate woudl unfortunatly be compared to he MS support cost currently
> paid
>
> We are a small company with 3 offeces
> Main office has main frame and 3 computers
> Pastal
> Toshiba multi functional printer and scanner
>
> 2 additional offeces 1 in CT and 1 in Johannesburg
> --
> This message was sent from Launchpad by
> Brian Moffatt (https://launchpad.net/~b-moffatt)
> using the "Contact this user" link on your profile page
> (https://launchpad.net/~maiatoday).
> For more information see
> https://help.launchpad.net/YourAccount/ContactingPeople
>
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