PDF files fail to print (postscript error?) in 24.04, both from atril and evince. Print OK in 23.10.

[Chris Green]

On Thu, Jun 06, 2024 at 02:50:02PM -0500, Tommy Trussell wrote:
>    On Thu, Jun 6, 2024 at 2:48 PM Tommy Trussell
>    <[1]tommy.trussell at gmail.com> wrote:
> 
>    On Wed, Jun 5, 2024 at 3:42 AM Chris Green <[2]cl at isbd.net> wrote:
> 
>      I have recently rebuilt my desktop system on new hardware and moved
>      it
>      from xubuntu 22.04 to xubuntu 22.10.
>      When I try and print PDF files from either atril or evince (I've not
>      tried anything else yet) they fail to print and the following
>      appears
>      on the printer:-
>          ERROR:
>          configurationerror
>          OFFENDING COMMAND:
>          setpagedevice
>          STACK:
>          --nostringval--
>          false
>          792
>          612
>          0
>          0
>          792
>          612
>          --nostringval--
>          5
>      The output is identical whether I use atril or evince.  It looks
>      like
>      some sort of postscript error to me.
>      Printing the same file to the same printer from an xubuntu 23.10
>      system works OK and the printer works OK from the 24.04 system when
>      printing other files.
>      The printer is an OKI MC342 and I just selected the offered drivers
>      when I installed the xubuntu 24.04 system.
>      Can anyone suggest what the problem might be, and/or how to fix it?
> 
>    It looks like the postscript setpagedevice call is looking for some
>    values on the stack, but the top item on the stack is empty.
>    The man page for pdftops includes the setpagedevice call, which
>    confirms how it's used.
>    [3]https://manpages.ubuntu.com/manpages/trusty/man1/pdftops.1.html
>    SO
>    The first thing I might try is to choose whichever printer you are
>    trying to use in the Print General tab, click the Page Setup tab, and
>    make sure the Paper Size is a reasonable choice, such as US Letter, A4,
>    or whatever you normally use. Also see that the Scale and Orientation
>    settings are reasonable.
>    If there's garbage in the page data (such that you cannot change it to
>    something that works), I wish I could say where to look -- there must
>    be defaults loaded into CUPS (the printing back-end) from somewhere. If
>    you use a PPD you might try deleting the PPD and reinstalling it.
>    I just looked in /etc/cups and one of the config files pointed to
>    /usr/share/cups, so those general locations are where I would dig
>    around.
>    I just realized you didn't say whether you are trying to print to a
>    printer or to a PDF, but in either case it sounds like some glitches
>    somewhere. If you're having trouble printing to a particular printer,
>    you might, for example, try reinstalling the printer driver.
> 
>    CORRECTION: you DID say you were printing to a printer. Try
>    reinstalling the driver!
> 
It is a driver issue.  I copied the .ppd file from the (working)
xubuntu 13.10 system to the xubuntu 14.04 system and now I can print
.pdf files.


-- 
Chris Green