Keyboard not working after install.

[Liam Proven]

On Wed, 24 Jan 2024 at 03:56, Owen Thomas <owen.paul.thomas at gmail.com> wrote:
>
> My old computer broke, so I bought a new one.

"Broke" is awfully vague, but OK. The question is about the new one.

> This computer is known to Ubuntu (in the About Ubuntu dialogue) as "_COM1_ Q16-7A405-BM _55_".

That is... not very informative.

Is it an Infinity Q16 gaming laptop?

https://www.infinitygaming.com.au/product/q16-7a405-bm/

Is its UEFI up to date? The company I link to above do offer updates:

https://www.infinitygaming.com.au/bios/

This is probably much easier if you still have Windows installed. If
you are not dual booting, I'd contact them and ask.

You may be able to do it with the the Firmware tool in Ubuntu. It's an
optional install.

I'd make that troubleshooting step #1.

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