New Thunderbird account not connecting to gmail account - solved

[Tommy Trussell]

On Fri, Feb 16, 2024 at 7:51 PM Phil <phillor9 at gmail.com> wrote:

>
> On 17/2/24 11:03, Karl Auer wrote:
>
> This may not be helpful, but I have a vague memory of having to set up
> some additional thing, an additional auth (not MFA as such, like an
> extra password or code or token or something) to use gmail with a non-
> gmail account, or forward gmail to a non-gmail account.
>
> Thank you Karl for your reply.
>
> I've spent hours on this and out of desperation I thought I'd set up
> another gmail account for my relative. Both gmail accounts work and e-mails
> can be sent to and from each other. For some unfathomable reason the second
> gmail account also works with Thunderbird but the first one will not. Both
> accounts are identical except the second account has one less character in
> the password and two extra characters in the e-mail address.
>
> Now the hard part begins; showing her how to send and receive e-mails.
>

As I said in the other thread, you might want to go through the the account
security checkup at

https://myaccount.google.com/security
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