Questions about Linux Mint and this list

[Peter Flynn]

On 24/07/2022 03:09, Little Girl wrote:
[...]
> It looks like that won't be necessary, though, because it turns out
> that Ubuntu's bug-tracking interface only asks one question and oh,
> so kindly gives you an "I don't know" option as one of its possible
> answers, so you should be all set. 

I never came across that, but the docs suggested that if I was reporting 
a bug in the live CD/USB installer, I should use "linux" as the package.

It accepted that, and then came back and asked me for the logs, so I had 
to go through the boot process again, and then run apport-collect nnnnnn
I assumed this would create a log file that I could upload, but instead 
it requires a network connection and a browser to be executing /before/ 
you type the apport-collect command, which they don't say but I guessed 
(new users might have trouble with that). Then it opens the bug in the 
browser, pre-authenticated, and uploads the output itself, which is 
good. I think it has now got to the stage where a human can look at it.

> I wish some of the other
> bug-trackers I use would take a page from Ubuntu's play-book.

It has improved a little.

> Perhaps, but I'm more of a bull-in-a-china-shop when it comes to that
> and will dash off to file a bug report the moment an issue becomes an
> annoyance. Maybe I should try putting out some feelers first to see
> if others have experienced it or would consider it to be something of
> concern.

I tend to ask a question first, if only to make sure that I'm asking the 
right question.

Peter