HP ENVY 6052e Printer as a SCANNER Question

[Jay Ridgley]

On 9/30/21 3:22 AM, Jay Ridgley wrote:
> On 9/30/21 1:30 AM, Jay Ridgley wrote:
>> On 9/29/21 5:43 PM, Jay Ridgley wrote:
>>> On 9/29/21 5:35 PM, Bob wrote:
>>>> ** Reply to message from Jay Ridgley <jridgley2 at austin.rr.com> on 
>>>> Wed, 29 Sep
>>>> 2021 17:26:11 -0500
>>>>
>>>>> Good evening,
>>>>>
>>>>> I have an HP ENVY 6052e printer installed via usb connection to my
>>>>> network which is running Ubuntu 20.04-03 LTS. It works fine as a 
>>>>> printer
>>>>> form all my systems (all running the same release)
>>>>>
>>>>> When I try to use it as a scanner the software fails to find the 
>>>>> printer...
>>>>>
>>>>> How can I add support for this printer and configuration?
>>>>
>>>> Have you installed HPLIP yet?
>>>>
>>>
>>> hplip 3.20.3+dfsg0-2 and hplip-data 3.20.3+dfsg0-2 are both installed
>>>>
>>>>> ALL the docs I have found thus far are for wireless usage, which 
>>>>> the HP
>>>>> smart fails to find the printer as configured.
>>>>>
>>>>> Thanks,
>>>>> Jay
>>>>
>>>
>>>
>>
>> I have done some more investigation and have discovered that lsusb shows
>> among others:
>>
>> Bus 002 Device 004 ID 03f0:3454 HP, Inc ENVY 6000 series
>>
>> and sane-find-scanner shows among others:
>>
>> found USB scanner (vendor=0x03f0, product=0x3454) at libusb:002:004
>>
>> Yet simple-scan fails to find a scanner
>>
>> Reports:
>>
>> No scanners detected
>> please check your scanner is connected and powered on
>>
>> It is and I can print from it.
>>
>> Ideas???
>>
> I keep digging and keep finding more stuff (sorry)
> 
> It appears according to the Ubuntu Handbook (last updated June 14, 2020)
> HPLIP 3.20.5 added new devices support among others for HP ENVY 6000 
> series and provides instructions for installation. So I am going to do 
> that.
> 
> More later ...
> 
> Cheers,
> Jay
> 
> 
> 
Following the Ubuntu Handbook Instructions
I downloaded hplip-3.20.5
then
chmod +x ~/Downloads/hplip-3.20.5.run
./Downloads/hplip-3.20.5.run

Things went along fine taking the suggested responses(*) until:

Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no,
q=quit) ? y

I tried once and when it happened a second time replied q.

How do I recover?
Just in case

Tried plugging the printer back in (the  instructions said to unplug it 
first before installing). simple-scan found the device, however, when I 
tried to scan I got a Segmentation fault (core dumped) for a response. 
So I would guess the python-pyqt5 is needed.

Discovered that the report on the core dump had the following:

Installation Media
   Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64(20190805)

Do I have a wrong version??? Should I send it to the developers?

How do I recover if the release is wrong???

Printing still works!

I will  keep researching...

Jay



-- 
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320